There are a number of possible reasons why a purchase could be declined: You don’t have enough money left on your card. You haven’t activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
In this post
What do you do if your gift card doesn’t work online?
To solve this problem, register your card with the issuing bank making sure the name and address linked to the account are current. If you’re not sure how to do that, look at the back of your gift card. You should find a website address or a telephone number to call for customer service.
What do you do when gift card doesn’t work?
10 Things to Do When Your Gift Card has No Value
- Show Card to the Cashier.
- Ask What the Error Message Is.
- Ask For the Manager.
- Check the PIN.
- Make Sure the Gift Card is Activated.
- Ask for the Balance and Transaction History.
- Contact Customer Service.
- Contact the Card Issuer.
How do I activate my gift card for online purchases?
Use the website listed on the back of the card if there’s no sticker. If isn’t a specific activation link listed on a sticker, you can flip the card over and find the website of the issuing vendor. The vendor’s website should contain a link to activate a gift card. Enter your information to register your card.
Why does my gift card keep declining?
There are a number of possible reasons why a purchase could be declined: You don’t have enough money left on your card. You haven’t activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
How do I pay with a Visa gift card online?
How do I use my Visa Gift Card online? You can use your card for online purchases by entering the card number, expiry date and the 3 digit code (CVV) found on the back of the card. Occasionally websites will ask for the name on the card, in these instances simply insert “Gift Card” in the field provided.
Can you return a gift card if it doesn’t work?
The retailer may exchange the card for cash, but at a discounted rate. For example, the issuer may refund 90% or less of the face value of the card. The issuer they refuse to accept a return of the gift card unless you have the purchase receipt.
How long does it take for a gift card to activate?
After you activate the gift card, it should be ready to use. I have seen some cases where a gift card issuer imposes a waiting period after purchase, meaning the gift card may not be usable for up to 24-48 hours even though it has been activated.
How do you activate a prepaid gift card?
Activate Online
- Note the Web address for activation on the prepaid card’s packaging, or on the sticker pasted on the front of the card.
- Open a Web browser and enter the activation URL into the address bar.
- Click the “Activate Card” option.
- Type the prepaid Visa card number into the corresponding input boxes.
Why is my debit card declined when I have money online?
Bank Detects Suspicious Activity
If a bank thinks that thieves compromise your account, it will shut down access to your account by declining charges. A high number of transactions in a day or purchases made online or internationally can trigger this action. You’ll have to contact your bank to get things approved.
Why is prepaid gift balance not working?
Because prepaid gift cards don’t carry an expiration date, they will only last for as long as your billing cycle for your account. If you go through a holiday or other busy period and don’t make purchases during that time frame, your prepaid gift card’s card balance will automatically go down.
Can you use gift cards to buy online?
If you have a Mastercard or Visa gift card, you can use it just like you would a regular payment card. When you get to the checkout, just type the gift card number, expiration date and Card Verification Number (CVN) into the debit and credit card section of the payment screen.
Do you need to activate a Visa gift card?
Many Visa Gift cards are activated upon purchase and ready to use. However, if yours requires activation, you’ll typically see a sticker with instructions and a toll-free phone number.
Can you use a prepaid Visa card online?
Access your money anytime with ease
A reloadable Visa Prepaid card is the quick, easy and secure way to pay online or in person. The all-purpose Visa Prepaid card is a prepaid card that you can use to withdraw cash, pay bills or make purchases anywhere Visa Debit cards are accepted, in-person or online.
Do gift cards work if you steal them?
Thieves don’t just tamper with gift cards on display; they also use them as part of other fraudulent schemes. For example, a fraudster might steal merchandise from a store and return it in exchange for store credit. They then use these gift cards as a trade to purchase drugs, other gift cards, or sell them for cash.
How do I convert gift cards to cash?
Go to a Gift Card Exchange kiosk to trade your card for cash. A Gift Card Exchange kiosk is usually bright yellow and located in a grocery store. Insert the card information into the kiosk and then choose to accept or reject the offer the kiosk gives you.
Where is the activation code on a Visa gift card?
Locate the activation instructions.
These can be found on a sticker (usually on the front) or printed on the back of the card.
Can I check my gift card balance online?
To check the balance on a gift card, go to the website listed on the back of the card. Then, enter the relevant information, such as your card’s number and the expiration date. Next, click “Submit,” and view your balance on the next page.