U.S. Returns & Refunds Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
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Can you return opened Apple products?
Standard Return Policy
For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*
Can I return an iPhone after using it?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
Can I return an opened iPhone to Apple?
iPhone/iPad return policy
If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you exchange Apple products after 14 days?
Answer: A: If purchased directly from Apple, you have a generous 14-day period within which to return an unwanted device for exchange or refund. This period may sometimes be extended, to a specific date, to accommodate items purchased during a holiday period – such as Christmas/New Year.
What does Apple do with returned products?
They get sent off to the factory. Where they are checked for the problem then disassembled. Useable parts are then used to remanufacture phones. They don’t just simply turn around and resell returns as used refurbished phones.
Can I exchange my iphone for a different color?
Within 14 days days of purchase you can return it for a refund and then buy a different color. Good luck finding one. If you purchased the phone within the last 14 days you can simply return it and buy a new one; but you may have to wait for availability.
Can I return Iphone without box?
What we normally hear is returning for refund, that is, within the initial 30-days after purchase, the original packaging must accompany the product. If you don’t have it, take what you do have to the Apple store, or make a copy of the receipt if you are sending to Apple.
How long does Apple take to refund?
Here’s how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple Account balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier.
Is it worth getting AppleCare?
Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
Can I return an opened iPad to Best Buy?
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
How many returns does Apple allow?
Because you can only return an item once. How do you return something a 2nd time if it’s already been returned?
Can I return an Apple product after 14 days Reddit?
So Apple has a 14-day returns policy, where you can return whatever product if you’re not happy with it, as long as it’s within 14 days of purchase.
How do I buy an Apple returned product?
To do this, go to Apple’s US retail store website and search for your local store. At the store page, click the link to Reserve a Shopping Session. At the next page, click the button for Returns & Exchanges. If you find a local store available, choose a date and time for your visit and then reserve your spot.
Are Apple returns free?
You Can Return a Gift Online or In-Store
The best part is that return shipping is completely FREE. Also, it’s important to note that Apple will almost always be able to help you out if it’s been over 14 days since you were given the gift. Just call Apple at (800) MY–APPLE and they can help you out.
Can I exchange my iPhone 13 for iPhone 13 pro?
Answer: A: Apple will not exchange it and is not currently accepting trade-ins of the 13 series. You will have to sell it yourself and use then proceeds to purchase the 13 Pro.
Can I change my iPhone within 14 days?
To receive the refund or credit, you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events.
Can you exchange Apple products without receipt?
If your Apple item was bought at an Apple Store, the company’s policy allows you to return it as a gift without receipt. Enter the serial number on the Apple website to check if it is eligible for a return.
How much is AppleCare cost?
Standard AppleCare+: onetime fee of $149 (for 2-year coverage) or $8 per month. Standard AppleCare+: $79 (for 2-year coverage) or $4 per month.
What type of damage does AppleCare cover?
Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible.
What is a restocking fee?
What is a Restocking Fee? A restocking fee is a fee charged to a customer when merchandise is returned for a refund.