When a delivery is marked as “attempted” it means that the package was loaded onto a vehicle, but we were unable to deliver it to the final destination. This could be for several reasons, including issues with package safety, the delivery address, or accessing the delivery location.
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How many times will LaserShip attempt to deliver?
Typically, LaserShip prefers not to hold packages, they would rather attempt delivery twice on separate days. After the two failed deliveries, LaserShip will contact you or the merchant you ordered from to try to either correct the address or find another address to send your package to.
What happens if LaserShip lost my package?
If your package is marked delivered but you cannot locate it, please submit an inquiry after tracking by choosing “Tracking shows delivered; no package”. This will open an investigation for the package. Then check your email for more information on the investigation process.
How late will LaserShip deliver?
between 8 a.m. and 9 p.m.
When does LaserShip deliver? LaserShip delivers packages to residences Monday through Friday between 8 a.m. and 9 p.m. in your local time zone.
Why is my LaserShip package taking so long?
This could be for several reasons, including issues with package safety, the delivery address, or accessing the delivery location. If you’re disputing that a delivery attempt was made, we apologize. Please take a moment to check your “ship to” address on your retailer’s website.
Is LaserShip tracking accurate?
LaserShip used to be the fastest and the most reliable, but that’s long in the past. No driver came to the door, no trace of the package. They used to have pictures of delivery posted on their website, but not anymore, they are careless and won’t even write where they delivered the package.
Does LaserShip deliver through USPS?
No, LaserShip is not part of the USPS.
Does LaserShip take pictures of delivery?
LaserShip may take a photo on delivery when a package is left unattended. The photo will focus on the placement of the package and immediately disappears from the driver’s device. Capturing delivery photos is intended to help customers see that their package was safely delivered and where.
How do I file a complaint against LaserShip?
LaserShip is also rated a D- with the Better Business Bureau for every one of their locations — and you can read further into filed complaints at www.BetterBusinessBureau.org and search for LaserShip. You can and NEED to file a complaint of your own as well if you have experienced their fraudulent shipping service.
Why is my LaserShip tracking not updating?
If tracking only shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT THE LASERSHIP FACILITY” that means your package has not been received by LaserShip for delivery. Generally, if your status has not changed in 3 business days, please reach out to your retailer for assistance.
Does LaserShip have live tracking?
Now you can track all your LaserShip packages with real-time updates. All you need is your parcel ID!
Does out for delivery mean delivered?
“Out for delivery” means your package is on the truck and en route to you. Your shipment has left your local shipping facility and is now sitting in the back of a delivery truck, headed to your home via a delivery route.
Is LaserShip delayed?
We are currently experiencing technical difficulties which is causing a delay in being able to track packages on our website.
Does LaserShip work on weekends?
Select service areas provide deliveries Saturdays 8 a.m. to 9 p.m. and Sundays 8 a.m. to 9 p.m.
Who is LaserShip owned by?
Greenbriar Equity Group
In early 2018, the company was purchased by private equity firm Greenbriar Equity Group. In May 2021, LaserShip expanded into Tennessee, opening three new branches in Memphis, Knoxville, and Nashville.
Does LaserShip provide proof of delivery?
Visual Proof of Delivery Tool
This year, LaserShip will complete the rollout of vPOD, a tool available on LaserShip’s proprietary mobile delivery application, eli, that allows us to confirm deliveries using GPS and image capturing.
What is in transit mean?
‘In transit’ means that your package is on its way to its final destination. It does not necessarily mean that your package is in a moving vehicle such as an aircraft or truck.
What do I do if my package has a delivery exception?
Here are three things you can do:
- Contact the carrier immediately. You should contact your courier as soon as possible to find out where your package is.
- Contact the customer. If the delivery address is wrong, you may need to contact the customer to get the right address.
- Resend the package or issue refunds.
What companies ship with LaserShip?
LaserShip has been able to partner with several major retail stores and services including Amazon, Zara, Blue Apron, and Ulta Beauty to name a few. If you’ve done your online shopping with any of these places and live on the East Coast or Midwest, chances are you’ve had a package or two delivered by LaserShip.
What is the meaning of last-mile delivery?
Last mile delivery is a term used for transportation of merchandise from the nearest distribution hub to the final destination, such as a home or business. The term is commonly used in the contexts of food delivery, enterprise supply chains and transport for delivery businesses.
Why was my USPS package never delivered but available for pickup?
Usually, you will get this message when USPS has attempted to deliver your parcel and failed. This can happen for quite a few different reasons, including that the address was written incorrectly, there was nobody at home, or there was no safe spot for the parcel if there was no one home.