Refunds will be issued back to your original form of payment within 21 business days once our warehouse team has processed the returned product. Please allow up to 21 business days for your refund to post to your account.
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Can Adidas cancel my order?
You can cancel online orders, entirely or partially, within 15 minutes of placing it. 1. Go to the order tracker. You can find your order number in your order history or in the email we sent you to confirm the order.
Can you return worn shoes to Adidas?
Adidas Return Policy From A to Z
Ship the item back undamaged and in its original packaging. Keep all original tags on the apparel. Don’t wear the shoes. Return the items in their original shoe box.
Can I return online purchase to Adidas store?
You may return your new and unused adidas.com purchase at an adidas retail store within 30 days of purchase. The original form of payment and confirmation email, or returns sticker from the shipping box, are required for the store to process your return at the full purchase price.
Can I return Adidas confirmed?
We offer free returns within 30 days of your delivery.
Why was my order canceled with Adidas?
Why was my order cancelled? Your order may have been cancelled for a number of reasons related to stock availability, payment or delivery address. The most common reason for cancellation is that we ran out of stock of your size before processing your order.
Does Adidas have a 2 year warranty?
Any adidas product manufactured or purchased within the last two years is eligible for a Return Authorisation. A copy of your original receipt or itemised proof of purchase will be required as well.
Can I return shoes after wearing them once?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Do adidas fit big or small?
Just like other varieties of adidas Superstars, these ones fit true to your usual shoe size. From the 3-Stripes classic sneaker to limited-edition platforms, high tops, slides and more, adidas Superstars are designed to fit you in your usual shoe size – no need to size up or down.
What does the adidas stand for?
The name Adidas (written “adidas” by the company) is an abbreviation of the name of founder Adolf (“Adi”) Dassler. The Dassler family began manufacturing shoes after World War I. At the 1936 Berlin Olympics, the American track-and-field star Jesse Owens wore shoes that were reportedly a gift from Adi Dassler.
Can I exchange my yeezys for a different size?
You MIGHT be able to pay for a size swap. If it’s available they will charge you 40$, authenticate your pair, and swap them out.
Can you return Adidas shoes without the box?
You have the right to return one or several products for a refund within 14 days after receiving your order. The product should be in the same condition as when it was received. The product shall also be in their original containers with labels intact and protective stickers.
Why does Adidas take so long shipping?
We are currently experiencing shipping delays in processing and delivery due to unprecedented volumes and COVID safety restrictions. As a result, your order may experience gaps and delays in tracking event updates.
How long do yeezys take to ship?
On the brand’s official website it states customers should allow 2-3 days for standard shipping processes on domestic orders and a further 3-5 days to ship.
How do I know if my Adidas order went through?
How do I know if my purchase was successful? An email with an order confirmation will be sent to the email address that was given when completing the order. If you haven’t received your order confirmation, please check your spam folder.
Can you cancel an order before it ships?
Many companies, like Amazon, let you cancel an order if it hasn’t shipped yet, while others require you to cancel within an hour of ordering. For large purchases or services, like a hotel booking, you may have to pay a cancellation fee.
Can I cancel an online order before delivery?
Under the Consumer Contracts Regulations, you have the right to cancel an online order as soon as you place it or from 14 days after you receive it. As part of these regulations, you should get a refund within 14 days of the retailer receiving the goods or you giving evidence that you’ve returned them.
Can adidas shoes be replaced?
We offer a 12-month limited warranty for our products, which covers one-time replacement of the same product during the warranty period. Within 12 months from the date of original purchase, if you discover a fault with your item(s), please take pictures of the defect and contact us right away.
Can we replace adidas shoes?
adidas offers its 1 Year Manufacturing Warranty in India through its Authorized Service Partner Luxury Personified. All you gotta do is make sure that the issue with your product is eligible for warranty claim.
How do I use adidas lifetime warranty?
Filing an Adidas Lifetime Warranty Claim via Phone
To file your warranty claim via phone, you need to call Adidas customer service at 1-800-982-9337 and explain your request. Customer agents should provide further instructions.
Do you need the shoe box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.