Print your label and attach it to your packaged item. Find Hermes drop off points using our Hermes ParcelShop Finder and choose a location. Give your parcel to a store assistant. They will scan it using a hand-held terminal and give you a receipt.
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How do I collect from Hermes ParcelShop?
If you’ve ordered from a retailer and know you won’t be in for a delivery you can choose to collect your order from your nearest ParcelShop, perhaps close to where you’re working. Just select the Evri ParcelShop option at checkout, then find the ParcelShop that’s most convenient for you. Find your nearest ParcelShop.
Can you drop a Hermes parcel at any drop off point?
You can use My Parcel Delivery to book a variety of Hermes delivery services. We’ll find your closest Hermes drop-off points and you can drop it off wherever and whenever it’s most convenient for you.
How long does a parcel stay at Hermes ParcelShop?
We keep your parcel that we have delivered to the ParcelShop for 8 working days beginning the following day.
How do I use EVRI ParcelShop?
Book and pay for your parcel, print your label at home and drop your parcel in store when you’re ready. Book and pay online or via our app. You can then head to your nearest ParcelShop with a Print In ParcelShop device to print your label and send your parcel.
What ID do I need for parcel shop?
You should ensure you have at least one of the following forms of ID, driving license, utility bill, mobile phone bill, wage slip, bank statement, credit/debit card, passport, cheque book. The ID must have the same first and surname as that used to make the order with the online retailer.
What does dropped off at the ParcelShop mean?
What does it mean? Courier collection/ ParcelShop drop-off. Your parcel is still with the courier who came to collect it, or at the ParcelShop you left it with. Local collection depot.
How does Hermes drop off locker work?
When you get to the locker just select “send a parcel”, scan or enter the barcode on the label and a locker box will open for you to put your parcel in. Put your parcel in the box, close the door and we’ll take care of the rest! If you drop your parcel off at the locker before 12 noon it’ll be collected the same day.
How do you send a parcel with Hermes?
How to send a parcel
- Take your parcel to a ParcelShop. Your local Evri (the new Hermes) ParcelShop is a convenient alternative to a Post Office.
- Drop off your parcel at a locker. We have 3,000+ Lockers across the UK.
- Arrange courier collection. Let us collect your parcel from you with our door-to-door courier service.
How do I send my Hermes parcel back?
Return your parcel using a Print In ParcelShop device
If your return is free, you can take your item to any ParcelShop with a Print In ParcelShop device without booking online first. Simply select your retailer, enter your return information, print your label and hand the parcel to a member of store staff.
Do I get a receipt from Hermes drop off?
Take it to your selected Evri Drop Off location. At the Evri Drop Off location, go to the counter to return your item. The store assistant will scan your item and give you a receipt.
Can someone else collect from ParcelShop?
Yes, in addition to their own ID, that person must also bring a copy or photo of the ID of the actual recipient so that we can check the name and details with what is on the parcel.
What does received at parcel Shop mean?
This means that your ParcelShop driver has received your parcel and is in transit to your chosen ParcelShop. A ParcelShop is a local convenience store which is open early until late and provides you with a more flexible option for receiving or returning parcels.
Why has Hermes changed to Evri?
Courier giant Hermes has changed its name and invested millions of pounds in pensions for its employees, the company has announced. The rebranding of Hermes to Evri comes in the wake of allegations against the company of bad customer service, parcel mishandling and failing to pay its couriers appropriately.
Is Evri the same as Hermes?
Parcel delivery company Hermes, which counts Asos, Marks & Spencer and John Lewis as clients, is changing its name to Evri as part of a complete rebrand to enhance its customer services.
Do I need to print label for Hermes?
Once you get in store, they have a tiny machine where you scan the QR block and press PRINT. It spits a label out you can stick straight on the package and someone will give you a receipt to take home, with a barcode on it that they zap after zapping the barcode on your package label, so they match.
Can I send a Hermes parcel to a ParcelShop?
If you’ve just sold something, or need to send anything quickly, just book your parcel using our app or online and choose ‘ParcelShop Drop Off’ – you can then take your parcel to your local ParcelShop when it suits you.
How often do Hermes collect from parcel shops?
You can expect your parcel to be collected between 8am to 8pm Monday to Friday, and between 8am to 6pm on Saturdays. We don’t collect parcels on Sundays or on bank holidays. Don’t forget, you can also use any one of our ParcelShops to drop off your parcel at a time to suit you.
Can someone else collect my Hermes parcel shop?
Yes, someone else can collect your parcel on your behalf providing they have the order confirmation email and proof of identity (for the person the order is addressed to).
How does a drop off point work?
A drop-off service is a method of delivery that involves the sender taking their parcel to a nearby drop-off point from where the driver then collects it later. It offers flexibility for those who need to get their parcels dispatched quickly with minimum hassle of waiting for the driver to come by all day.
How does drop point delivery work?
Drop Off services allow you to drop your parcel at a local shop rather than having to wait in for collection. Your parcel will then be collected from the drop-off point by your local driver.