While Pandora does not offer phone support, there are a number of other ways you can contact us with any questions you have: Via email: you can create a message through our help page to contact our User Support team.
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How do I talk to Pandora customer service?
Inquiries. We provide email support 7 days a week, and we’re committed to responding to you as quickly as possible. We do not provide phone support. If you can’t find the answer to your question by searching the Help page, please email us here.
Can you talk to Pandora?
Select Voice Assistant and tap Device Settings to ensure your microphone is enabled for use with Pandora. Return to your Voice Assistant settings. Enable the toggle for Listen for “Hey Pandora” so that you can interact with your music hands-free when Pandora is open and your screen is unlocked.
How do I report a problem to Pandora?
You can report issues on the Pandora Community or by contacting us via email from your mobile device. If you’d like to see an option to report bugs directly within the Pandora app, I would recommend creating a feature request here.
How do I send a message to someone on Pandora?
You can find this by clicking the envelope icon on the top right of the community page, next to your profile icon. Then click New Message, if you’d like to send a message. Let me know if you’re still having trouble.
How do I stop Pandora from charging me?
Google Play: Open the Google Play store on their Android device. Click their icon in the top right corner, head to “Payments & Subscriptions,” choose “Subscriptions,” and unsubscribe from Pandora.
How do I cancel my subscription to Pandora?
Cancel your subscription from a mobile device:
- Go to the Pandora website.
- Select the menu icon (three horizontal lines) in the top left.
- Then tap Subscription. (Log in to your account if prompted.)
- From your Subscription details page select Switch Plans and then Cancel Subscription.
- Enter your password to confirm.
How do I get a refund from Pandora?
Once you’re logged in, find Pandora on the list and select Report. Choose I’d like to request a refund from the list, and hit Select.
How do I reset my Pandora password without email?
Reset or Change your Password on Mobile
If you don’t see this option, you may already be signed into the app. You can request a new password by requesting a new password here, then proceed with the rest of the instructions below. Open the Pandora app. Click on the Forgot Password link located below the sign in fields.
Where is Pandora music located?
Oakland, California
Pandora is a subscription-based music streaming service owned by Sirius XM Holdings based in Oakland, California, United States. The service carries a focus on recommendations based on the “Music Genome Project” — a means of classifying individual songs by musical traits.
What is Pandora email address?
[email protected]
If you need help, please email: [email protected].
Is there an issue with Pandora today?
Pandora.com is UP and reachable by us. Please check and report on local outages below
Why has Pandora stopped working?
Make sure the app is installed to the phone’s local memory, rather than on an SD card (installing the Pandora app on an SD card causes performance issues we can’t provide support for). If you have a battery saver or task manager app, make exceptions for Pandora or try turning them off completely.
How do I change my Pandora subscription?
You can upgrade through the Pandora app on Android by following these steps: Tap the Profile icon. Select the Settings gear from the top right corner, and then Upgrade.
How is someone else listening to my Pandora?
If you are receiving the message, “Your Pandora Account is currently playing on another device,” or “Someone else is listening,” then more than one device is streaming from your account at the same time. While your Pandora account can be logged into as many devices as you like, they can’t be playing at the same time.
How do I pay my Pandora bill?
Customer Service – Help & Pay By Phone
The Pandora / Synchrony Bank credit card customer service phone number for payments and other assistance is 1-866-396-8254.
Does deleting my Pandora account cancel my subscription?
It’s very important that you cancel your subscription before deleting your Pandora account. If you don’t, you will continue to be billed as the billing of the Plus and Premium subscriptions is done via a third-party and isn’t connected to your Pandora account at all.
How do you cancel a subscription?
How to cancel subscriptions on an Android
- Open the Google Play Store app and tap your profile icon in the top-right corner.
- In the Google menu that opens, tap Payments & subscriptions.
- Tap Subscriptions, then find and select the membership that you want to cancel.
- Once its settings page opens, tap Cancel subscription.
How do I permanently delete my Pandora account?
Click “Settings.” 4. This will bring you directly to your “Account” page. Scroll down to the very bottom of the page and click “Delete Pandora Account.” You may be prompted to enter your password to confirm.
How do I stop paying for Pandora on my iPhone?
Open the iTunes app on your iPhone. Scroll to the bottom of the screen and tap the Apple ID button. Select View Apple ID. Enter your Apple ID password or authorize with Touch ID.
Tap the Subscriptions button.
- Tap Pandora.
- Press Cancel Subscription.
- Tap Confirm.
How do I cancel subscriptions on my iPhone?
How to cancel a subscription on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.