Book and pay for your parcel, print your label at home and drop your parcel in store when you’re ready. Book and pay online or via our app. You can then head to your nearest ParcelShop with a Print In ParcelShop device to print your label and send your parcel.
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How does Hermes ParcelShop work?
Print your label and attach it to your packaged item. Find Hermes drop off points using our Hermes ParcelShop Finder and choose a location. Give your parcel to a store assistant. They will scan it using a hand-held terminal and give you a receipt.
How do I drop a parcel with Hermes?
If you’ve just sold something, or need to send anything quickly, just book your parcel using our app or online and choose ‘ParcelShop Drop Off’ – you can then take your parcel to your local ParcelShop when it suits you.
Can you drop a Hermes parcel at any drop off point?
You can use My Parcel Delivery to book a variety of Hermes delivery services. We’ll find your closest Hermes drop-off points and you can drop it off wherever and whenever it’s most convenient for you.
Do I need a printer for Hermes drop off?
Return parcels using a Print In ParcelShop device
To return a parcel without a printer, you can either start the process now by booking your return online. Or you can get everything done in one go with a Print In ParcelShop device.
How do you use ParcelShop?
Book and pay for your parcel, print your label at home and drop your parcel in store when you’re ready. Book and pay online or via our app. You can then head to your nearest ParcelShop with a Print In ParcelShop device to print your label and send your parcel.
What does dropped off at the ParcelShop mean?
What does it mean? Courier collection/ ParcelShop drop-off. Your parcel is still with the courier who came to collect it, or at the ParcelShop you left it with. Local collection depot.
How do I speak to a human at Hermes?
Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.
How long does Hermes ParcelShop keep parcel?
We keep your parcel that we have delivered to the ParcelShop for 8 working days beginning the following day.
How do I get Hermes QR code?
When confirming your order, please make sure you select the additional service called “print-in-store”: Pack your item safely and go to the closest Hermes parcelshop. We will send you the QR code via email that you need to show in the Hermes Parcelshop.
How does Hermes drop off locker work?
When you get to the locker just select “send a parcel”, scan or enter the barcode on the label and a locker box will open for you to put your parcel in. Put your parcel in the box, close the door and we’ll take care of the rest! If you drop your parcel off at the locker before 12 noon it’ll be collected the same day.
Can I pay for Hermes in store?
As part of its mission to develop flexible solutions its customers, myHermes has now introduced the ‘Pay and Print In Store’ service – which is accessed via a secure device that incorporates a touch screen, a card reader and a printer.
How do I use parcel drop off points?
Top Tips for Using a Parcel Drop Off Delivery Service
- Book your drop off service in advance. Before you rush to the shops armed with your parcels, you need to book your delivery.
- Make sure you have a printer.
- Check your parcel weight and size.
- Go to the right drop off point.
- The earlier your drop off, the better.
How does drop point delivery work?
Drop Off services allow you to drop your parcel at a local shop rather than having to wait in for collection. Your parcel will then be collected from the drop-off point by your local driver.
How do you collect from a drop point?
How it works
- Find your local Collect+ store using our Find a Store page (make sure you select a store that is serviced by the courier handling your parcel).
- Drop your parcel at your local Collect+ point.
- Keep the receipt and track your return online using your Collect+ tracking code.
How can I send a parcel without a printer?
NO PRINTER NEEDED PARCEL DELIVERY MADE SIMPLE
Parcelforce are one of the courier companies who offer parcel delivery without a printer, so whether your printer is on the blink, has run out of ink, or you simply don’t have one, book one of these services and the driver will collect your parcel and bring the label.
How do I print a return label without a printer UK?
Simply take the QR code on your mobile to your Royal Mail Customer Service Point (CSP), or Post Office® branch. They’ll scan the QR code and print the label, which you can then fix to your parcel and drop off while you’re there.
What happens if my Hermes parcel is not delivered?
What can I do if I haven’t received my parcel? If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it.
Who is responsible if a parcel goes missing?
retailer
When a parcel goes missing, it’s logical to think the courier company is liable. However, it’s actually the retailer who is responsible for compensating you. While it’s a good idea to contact the courier first, if the parcel is truly lost, you’ll need to take it up with the retailer.
Does Hermes deliver on Sunday?
MyHermes drivers deliver parcels between 8am and 8pm. They do not deliver at night or on Sundays or bank holidays. If your parcel is likely to be delayed, you should check the ‘Track Your Parcel’ feature on the MyHermes website.
What ID do I need for ParcelShop?
You should ensure you have at least one of the following forms of ID, driving license, utility bill, mobile phone bill, wage slip, bank statement, credit/debit card, passport, cheque book.