How Do I Return A Hermes Delivery?

Return a parcel to your retailer in 3 EASY steps.

1. Start your return on our website or app. Provide your details, select a return method and complete steps to confirm your return with us.
2. Get your return ready. Complete the steps for your selected return method.
3. Drop off your return or have it collected.

https://youtube.com/watch?v=bT7uIOQWI9g

How do I return a parcel that was delivered by Hermes?

Return your parcel using a Print In ParcelShop device
If your return is free, you can take your item to any ParcelShop with a Print In ParcelShop device without booking online first. Simply select your retailer, enter your return information, print your label and hand the parcel to a member of store staff.

Can I take a Hermes return to the post office?

Can you drop off Hermes at the Post Office? No, unfortunately you can’t drop off Hermes parcels at the Post Office.

Do Hermes collect returns from home?

Hermes Collections. Hermes will collect the item(s) you’d like to return between 8:00am and 8.00pm on the next business day (Monday – Friday), as long as collection is requested before 11:00pm.

How do I return my online order?

Most businesses with an online store have a return policy in place.

1. Read the store’s return policy. Before you purchase anything, carefully read through the store’s policy about how to return something you ordered online.
2. Keep the original packaging.
3. Take photos of any damage or defects.
4. Start the return process ASAP.

Where can I return Evri parcels?

Drop off at a ParcelShop or Locker. Or, your friendly courier will collect from an address of your choice. You can track your return on its way back to the retailer.

Can you drop a Hermes parcel at any drop off point?

You can use My Parcel Delivery to book a variety of Hermes delivery services. We’ll find your closest Hermes drop-off points and you can drop it off wherever and whenever it’s most convenient for you.

Can I use my Hermes without a printer?

No printer? No problem! With our national network of ‘Print in ParcelShop’ locations and brand new QR code functionality, you now have even more options when it comes to sending your parcels using Evri.

How do I speak to a human at Hermes?

Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.

How do I print a Hermes label without QR code?

All you need to do is:

1. Go to your nearest ParcelShop with a Print In ParcelShop device.
2. Enter a few details about your parcel.
3. Enter the delivery name and address.
4. Add your email address so we can keep you updated.
5. Pay using your debit or credit card – you can use contactless.
6. Your label is then printed.

Can you return online orders in-store?

Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you’ll have to meet.

How do I create a return label?

3 steps to creating a return label

1. Step 1: Choose a shipping carrier and mail class. When creating your own return label, you’ll select which shipping carrier you want to go through and which mail class the package falls under.
2. Step 2: Enter the address. Provide your business’s return address.
3. Step 3: Pay for postage.

Can I take an Evri parcel to the Post Office?

You can send parcels across the UK with Evri – the only exemptions are the Channel Islands, PO Boxes and British Forces Post Office locations.

Is Evri the same as Hermes?

Hermes has announced that it has changed its name from Hermes to Evri, complete with a new logo and “brand identity”, according to the company. The new brand name and logo will be rolled out across all of its locations, vehicles and ParcelShops.

Can I drop my Hermes parcel at a locker?

Lockers are really quick & easy to use, just book your order online or using our app, stick your parcel label to your parcel and take it to your local locker. When you get to the locker just select “send a parcel”, scan or enter the barcode on the label and a locker box will open for you to put your parcel in.

Can you send Hermes via InPost?

Drop Off – This service requires you to take your parcel to a local drop-off point. Couriers providing drop-off services are Hermes, Collect+, DPD, Parcelforce and UPS.

How do you use Evri drop off?

Return an Item at an Evri Drop Off Location

1. Generate your return label from Your Orders.
2. Print your label and check that the bar code on the label is clear.
3. Package your return.
4. Apply the label to your parcel.
5. Take it to your selected Evri Drop Off location.

How can I send a parcel if I don’t have a printer?

NO PRINTER NEEDED PARCEL DELIVERY MADE SIMPLE
Parcelforce are one of the courier companies who offer parcel delivery without a printer, so whether your printer is on the blink, has run out of ink, or you simply don’t have one, book one of these services and the driver will collect your parcel and bring the label.

Can I print my Hermes label in store for Vinted?

However with vinted if you have chosen hermes as your carrier it will ONLY email you the shipping label, you don’t get the option to print in store.

How do I print a return label without a printer UK?

Simply take the QR code on your mobile to your Royal Mail Customer Service Point (CSP), or Post Office® branch. They’ll scan the QR code and print the label, which you can then fix to your parcel and drop off while you’re there.

How do I start a live chat with Hermes?

The web chat button can be found at the bottom of the screen during opening hours. Outside of these times, there is a chatbot that is available to support basic queries.