You can report issues on the Pandora Community or by contacting us via email from your mobile device. If you’d like to see an option to report bugs directly within the Pandora app, I would recommend creating a feature request here.
In this post
How do I get in touch with Pandora?
We provide email support 7 days a week, and we’re committed to responding to you as quickly as possible. We do not provide phone support. If you can’t find the answer to your question by searching the Help page, please email us here.
Why is Pandora suddenly not working?
Make sure the app is installed to the phone’s local memory, rather than on an SD card (installing the Pandora app on an SD card causes performance issues we can’t provide support for). If you have a battery saver or task manager app, make exceptions for Pandora or try turning them off completely.
Is there an issue with Pandora today?
Pandora.com is UP and reachable by us. Please check and report on local outages below
How do I report Pandora?
If you discover auctions sites, web pages, bazars, retail shops or adverts in magazines, leaflets or newspapers appearing to be selling counterfeit Pandora products, please report the link and details in English to our Brand Protection team at [email protected].
Can you chat on Pandora?
@Mytern16 the only way to private chat someone, you can direct message them through private message. If you click on someone’s name it will say profile, you can message them from there. Take care and stay safe.
How do you reset Pandora?
Enter the email address that you used to create your Pandora account for a link to reset your password. When you receive the email, click on the link included to reset it on our site.
Why is my Pandora not working on my iPhone?
Uninstall And Reinstall The Pandora App
If Pandora still won’t work on your iPhone, you may need to uninstall and reinstall the app. It can be difficult to find the exact cause of an app issue on your iPhone, so rather than trying to track it down, we’ll delete everything and try again.
How do I fix my Pandora glitch?
1. Pandora app waiting for connection
- Go to setting, then to the Wi-Fi icon and turn it off.
- Give it a few minutes, then turn it on again and try opening the app.
- If it doesn’t work, try resetting the network connections of your device.
- Enter the passwords afresh then check if the Pandora app is still glitching.
Why does my Pandora app keep crashing?
Tip #1 – Restart the device
An app could crash due to a number of reasons of which, some are insufficient memory, RAM, and other resources or corrupted cache, etc. So, restarting the phone is both quick and healthy for your phone as it can fix minor software glitches in a jiffy.
Does Pandora have a customer service number?
While Pandora does not offer phone support, there are a number of other ways you can contact us with any questions you have: Via email: you can create a message through our help page to contact our User Support team.
How do I stop Pandora from charging me?
Google Play: Open the Google Play store on their Android device. Click their icon in the top right corner, head to “Payments & Subscriptions,” choose “Subscriptions,” and unsubscribe from Pandora.
How do I get a refund from Pandora?
Once you’re logged in, find Pandora on the list and select Report. Choose I’d like to request a refund from the list, and hit Select.
How do I send a message to someone on Pandora?
You can find this by clicking the envelope icon on the top right of the community page, next to your profile icon. Then click New Message, if you’d like to send a message. Let me know if you’re still having trouble.
How do I check messages on Pandora?
Discovery or Artist Messages
- Go to Profile and tap on the Settings gear in the top right corner of your screen.
- Select Advanced.
- Scroll down to Artist Audio Messages. If they are enabled, you will see something like Playing on 15 Stations. Tap that to view which stations have these messages enabled.
How does Pandora Premium work?
Pandora Plus is $4.99/month or $54.89/year. Pandora Premium includes all the benefits of Pandora Plus, but also offers unlimited offline listening and the ability to search and play songs on-demand.
How do I update my Pandora account?
Sign into your Pandora app, and click on Profile. Click on the Settings gear in the top right corner, and select Account. Tap Save to update your information when you are finished making changes.
How do I recover my old Pandora account?
How can i recover my old deleted Pandora account? Unfortunately, we are not able to restore deleted accounts or retrieve music and podcast collections or any preferences from a previous profile. This being said, you are welcome to continue using the Pandora account that your Community profile is connected to.
How do I log into my Pandora account?
How to sign in or create an account on the Pandora app on an…
- Using the supplied remote control, press the HOME button.
- Under the Featured apps, select Pandora.
- In the Sign In screen, enter your email and password.
- After you entered your email and password, select NEXT.
- Select Sign in.
How do I update the Pandora app on my iPhone?
To upgrade through the Pandora app on your iOS Device: Tap the Profile icon, then the Settings gear in the top right corner. Tap Upgrade. Agree to the Pandora Subscription terms of service to submit your payment.
How do I empty the cache on my iPhone?
How to clear the cache, history, and cookies in Safari
- Open the Settings app and tap Safari.
- Scroll down and tap Clear History and Website Data. Tap “Clear History and Website Data” to clear your Safari cache, history, and cookies.
- Your device will ask if you really want to clear Safari’s data. Confirm your choice.