If you want to modify or cancel your return request, please contact us so we can help manage this process. If you decide to keep any of the items indicated in the request, there is nothing further you need to do as you will only be reimbursed for items received in our facilities.
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Does Zara charge a return fee?
Customers can still return online purchases to any Zara store free of charge. In both cases, customers have 30 days from the shipping date of their order to return their purchase from Zara.com,. and the items should have all tickets attached and be in perfect condition.
How long does it take Zara to refund a return?
within 14 days
You will receive the return confirmation via email once the return has been completed. If you do not see a credit to your account within 14 days, please use this confirmation and present it to your banking institution so they may help you facilitate the process.
How strict is Zara return policy?
The ZARA return policy is straightforward: Customers have 30 days to return an item from the purchase date to a store. Similarly, you can return ZARA online purchases 30 days after the shipping confirmation. However, you have only 14 days to send back the item from the return request date.
How long does Zara refund take on debit card?
Any refunded amount will be issued to the card used as the original payment method and this can take up to 14 working days.
Are Zara returns by mail free?
Zara deducts the refund charge from the refund. Customers buying items online can still return them for free in stores. Mailed returns in the U.S. are still free for 30-days post purchase.
Does Zara have free shipping returns?
Zara (Free Shipping over $50)
Returns are free within 30 days of your order’s original email shipment confirmation. You do need to process the return on Zara’s website to get the free shipping label; start that process by logging in to your account.
Why have I not received my Zara refund?
If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process. Returns cost will be deducted from your refund amount in case of drop off return.
How do Zara returns work?
The exchange and return period is 30 days from the purchase date. To exchange or return an item purchased from any of our stores, you must present the paper sales receipt. You can also present it via your ZARA QR (only available for returns).
Does Zara give refunds?
Subject to the conditions set forth below, Zara will gladly accept returns or exchanges of new, unworn, unwashed, and unaltered merchandise with all internal garment tags intact with your original receipt within thirty (30) days of the original purchase date. Refunds are made in the form of original payment.
Can I get a refund at Zara without a receipt?
Exchanges and returns of store purchases need to be made within 30 days of the purchase date, to any ZARA store in the same country as the original purchase. To exchange or return any purchase made in our stores, it is vital that you show the paper receipt.
Can I get a cash refund if I paid by debit card?
What is the timescale for a debit card refund? You usually get a refund in the same way you paid for the item. For example, if you paid by cash, you should get either cash back or a gift voucher, and if you paid by direct debit, the money will go back into your account.
How long does Zara refund take on credit card?
We will process your refund as soon as possible and in any case; within thirty (30) days of the date the returned goods have been received by Page 8 8 us. We will refund any money received from you using the same method used to make payment if the card is available.
Can you get refund on debit card?
If you paid using a Visa debit or pre-paid card
The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.
Can you return Zara by post?
You can either return your Zara items online or in-store, depending on where you purchased them. You won’t be able to return an item you purchased in-store online, but it’s possible to return items bought online both by post and in-stores.
Can you cancel a Zara order?
After completing your purchase we will send you a confirmation email with all the details. Please remember that it will not be possible to cancel or amend your order if it is already in an advanced stage of preparation.
Can I return my Zara parcel at the post office?
If you have bought any items as a guest, you may request returns by courier through the link sent to you in the order confirmation email. You can request from us a pre-paid postage label for you to be able to attach to the parcel and drop your parcel off at your local Post Office, or Royal Mail collection site.
Does Zara charge for returns UK?
A Zara spokesperson told Which?: ‘Customers can return online purchases at any Zara store in the UK free of charge, which is what most customers do. The Ā£1.95 fee only applies to the return of products at third-party drop-off points.
How do I track my Zara return?
You may also track status of consignment from the official website of Zara courier in https://www.zara.com/in/.
Does Zara run small?
Zara’s sizing is known to run smaller than most, so it’s usually recommended to size up to get the best fit.
How long do in store refunds take?
Once the merchant processes your refund, it’s up to your card company to post the credit to your account. This typically takes three to seven business days. These timeframes apply to simple refunds, in which you and the seller agree to a return.