Refunds are issued to your original payment method or in the form of online credit. Refunds cannot be returned to alternate cards or different forms of payment. If you choose to be refunded in Lulus Online Credit, you will receive an additional $5 in Lulus Online Credit once your refund has been processed!
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Are returns free at Lulus?
Lulus Free Returns—What Is Lulus’ Return Policy? Lulus’ return policy states that you can return the package within 30 days of the delivery date. If you send the item back within ten days of delivery, you are entitled to free return shipping. Customers who return the item after the first ten days have to pay a $7 fee.
How long does Lulus take to refund?
Please allow up to 10 business days for your return to be processed once it reaches our warehouse. We will send you a confirmation email once your refund has been issued. Not seeing what you need?
How do I get a refund from Lulu?
If you’ve tested out your shoes and they’re not working for you, we’re happy to provide a full refund or exchange within 30 days of the original purchase date. Shoes must be in the box and accompanied by proof of purchase. To start a return online, click HERE. Please note that we cannot set up online exchanges.
Will Lulus accept returns after 30 days?
We accept return packages postmarked within 30 days from the delivery date. If your return is postmarked after this time frame, your return will be denied and sent back to you. We accept exchanges within 30 days of the item’s delivery date.
Is Lulus reliable?
Overview. Lulus has a consumer rating of 3.98 stars from 513 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Lulus most frequently mention customer service, great quality and many compliments. Lulus ranks 89th among Women’s Clothing sites.
What is your return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Where is Lulu’s shipped from?
Currently, Lulus’ ground shipping orders are shipped within two or three days from its Chico, California or Ohio-based fulfillment centers and arrive within seven to 10 days.
Where is Lulus based out of?
Based in California and serving customers all over the world, Lulus has a fun and casual work environment that focuses on innovation and teamwork at all levels of the organization. Check back often as we continue to build our community and grow our brand!
Can you cancel a Lulus order?
You can find out if your order is eligible for cancellation by entering your information here. From there, select the order you would like to cancel and choose “cancel order” in the top right hand side of your order details. Once your order begins processing, it is not able to be canceled.
What happens if my Lulus ripped?
Even if you purchased the item used, the retailer will still do this alteration if requested. Another shopping secret is that Lululemon will also mend ripped seams or holes meaning your leggings will truly last you a lifetime.
Can you return Lulu leggings for pilling?
UPDATE: As of September 2019, lululemon has made pilling a non-quality issue. Meaning, if your product pills, you are no longer allowed to return it due to manufacturer defects or quality issues. This is really unfortunately becuase many of their Align leggings will eventually pill.
How long do Lululemon leggings last?
2-5 years
On average, Lululemon leggings last for 2-5 years if cared for properly. Some women I know have even had their Lulus for nearly 10 years! Yogis and runners often brag about how durable their leggings really are. They withstand everyday wear and hold up to regular washes (as long as you wash them correctly).
How does Lulus exchange work?
You must postmark your original item within 10 days of the date you initiate the exchange online to avoid being charged for the new item, as well as a $7 fee for the return shipping. If you have been charged for the new item, we will refund the cost of the original item after we receive it at our returns facility.
Is Lulus shipping fast?
Standard Shipping is a flat rate of $5, and orders over $50 shipped within the Continental United States qualify for Free Standard Shipping. Orders shipped via Standard Shipping are typically shipped within 1-2 days and arrive in 7 to 8 business days. Estimated delivery dates will be shown to you at checkout.
Is Lulus fast fashion?
Lulus considers itself an affordable luxury brand, rather than a fast-fashion brand, as fast fashion and disposable fashion are widely considered one and the same.
Who owns Lulus clothing?
Colleen Winter
‘” said Collen Winter, the CEO and cofounder of Lulus. Lulus traces its beginnings to 1996, when mother and daughter team Debra Cannon and Colleen Winter opened a vintage boutique, Lulu’s Fashion Lounge, in Chico, California—about 160 miles north of San Francisco.
How long do Lulus dresses take to ship?
All Standard Shipping orders are typically shipped within 2-3 business days and arrive in 12-22 days. Delivery days are Monday through Friday, and orders will not be delivered on Saturday, Sunday or Holidays. Original shipping is non-refundable once shipped.
Is Shein ethical?
In other words, Shein is inherently unsustainable. Shein’s packing materials have also been a discussion point online. Each item is individually wrapped in a plastic zip-top bag. With thousands of items being shipped out a day, that’s a lot of plastic waste being sent to landfills.
Are no refunds illegal?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
Can you return a product if you don’t like it?
What if I don’t have the receipt? If you can’t get hold of the receipt and you’re taking an item back simply because you don’t like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.