It’s easy to send from our 10,000+ local ParcelShops & Lockers! We also offer a parcel courier service. Just tell us where you’d like your parcel collecting from: your work, home or wherever you’d like!
In this post
How do I use Hermes as a courier?
Book your Hermes drop off service using our courier quote form. Print your label and attach it to your packaged item. Find Hermes drop off points using our Hermes ParcelShop Finder and choose a location. Give your parcel to a store assistant.
How does Hermes parcel work?
What does a Hermes courier do? As a Hermes self-employed parcel delivery driver, you’ll start your day at your local Delivery Unit, where you’ll collect all your parcels for the day. While you’re there, you can catch up with the other local couriers, swap stories, exchange tips on faster routes and get to know people.
Do Hermes pick up from your house?
Hermes will collect the item(s) you’d like to return between 8:00am and 8.00pm on the next business day (Monday – Friday), as long as collection is requested before 11:00pm. Important information: It’s not possible to request a specific time for your collection and Hermes will not call or text on the day of collection.
How do I know when my Hermes parcel will be delivered?
Depending on the retailer you’ve ordered from, you may get an email on the day of your delivery with a delivery time slot. This email also contains a link which lets you track your parcel’s progress. Your courier will make three attempts to deliver your parcel.
Do Hermes deliver to home addresses?
Hermes couriers can do door to door collections or deliveries from any commercial or residential UK address. They can also collect from a nominated safe place. Using a Hermes Courier costs a little more than dropping off at a ParcelShop or using a Locker.
How much does it cost to send with Hermes?
Pay online prices
| Parcel weight | ParcelShop or Locker drop off |
|---|---|
| Parcel weight 1kg to 2kg | ParcelShop or Locker drop off Next Day: £5.34 Standard: £4.34 |
| Parcel weight 2kg to 5kg | ParcelShop or Locker drop off Next Day: £6.86 Standard: £5.86 |
| Parcel weight 5kg to 10kg | ParcelShop or Locker drop off Next Day: £7.36 Standard: £6.36 |
Is Hermes delivery good?
“Absolutely the worst ‘courier’ service about. My parcel has been at there depot for over a week and it still hasn’t moved Avoid at all costs.”
Myhermes Reviews.
| Shipping & Delivery | |
|---|---|
| On-time Delivery | Greater than 12% |
| Accurate And Undamaged Orders | Greater than 68% |
| Customer Service |
How long do Hermes take to process a parcel?
How Long Does It Take Hermes To Deliver After Dispatch? Once your parcel has been dispatched, it will take between one and two days for it to be delivered. This is because Hermes aims to deliver all parcels within 48 hours of them being dispatched.
Is Hermes or Royal Mail cheaper?
Hermes. As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service.
What happens to my package if I’m not home?
Delivery attempts
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. If no signature is required, the shipment will be left at the recipient’s door.
How do I arrange my Hermes pickup?
All you need to do is click the button at the top of the page and then fill in the form. You can book parcel collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your package the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.
What happens if Im not home for a delivery?
Depending on your shipping method, and the carrier delivering your parcel, your order will either be left in a safe and secure place at your delivery address, or a notification card will be left with details on how to retrieve your parcel.
What do Hermes do if your not in?
Hermes will make 2 attempts to re-deliver your parcel, remember you can request a neighbour sign for the parcel, or authorise the driver to leave the parcel in a safe place via your My Hermes tracking link. XDP will leave a calling card and notify you via email or SMS for most missed delivery attempts.
How do I speak to a human at Hermes?
Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.
Does Hermes do live tracking map?
Hermes does not offer live tracking functionality on its parcels. The notifications you receive from Hermes will be the same as those you receive from Ship24.
Who do Hermes deliver for UK?
We’re now the biggest dedicated parcel delivery company in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retail brands including Next, ASOS and John Lewis.
Are DHL and Hermes connected?
Spring UK, the shipping company and courier, has revealed it will be fully integrating with Hermes, Yodel and DHL Parcel UK with the aim of powering the delivery of more ecommerce merchants’ consignments.
Is Royal Mail same as Hermes?
Royal mail was separated into three divisions in 1986, and in 1990 Royal Mail Parcels … Who is Hermes? Hermes – or MyHermes – is a UK based parcel courier owned by Hermes UK which sends over 100 million parcels each year. More than 7,500 staff are employed as lifestyle couriers, delivering packages …
Does Hermes charge by size or weight?
If you’re using the Royal Mail Size guide of what a small parcel is, Hermes offer two options – up to 1kg and between 1kg-2kg. Pricing is based on which of these weight bands the size of your parcel fits into, and your choice of service.
Which is cheapest delivery service in UK?
Price comparison
| Courier | Price – drop at shop and door delivery service |
|---|---|
| Parcel Monkey | £5.99 |
| Parcel2Go | £4.69 |
| Royal Mail | £8.90 |
| DPD Local | £5.99 |