Returns are rare at Ray-Ban, but if you think your Ray-Ban Stories are defective and the return timeframe has expired you can open a warranty claim for a repair or replacement. To open a claim you’ll need your product serial number and proof of purchase.
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Can you fix scratched Ray-Bans?
A scratched or cloudy Ray-Ban lens needs to be replaced as soon as possible. Not only does it not look good, but damaged lenses can also affect vision in more ways than one. However, buying a new pair of Ray-Bans just because a lens is damaged is a costly option.
Are Ray-Ban Stories waterproof?
Ray-Ban Stories come with a specially designed portable charging case, with Facebook saying a fully charged case provides three additional days of use. While the case lends itself to using the device on the go, one surprising omission is the fact that the glasses are not waterproof or splashproof.
How do Ray-Ban Stories work?
Ray-Ban Stories’ dual integrated 5MP cameras let you capture life’s moments as they happen from a unique first-person perspective. You can easily record the world as you see it, taking photos and up to 30-second videos using the capture button or hands-free with Facebook Assistant voice commands.
How can I check my Ray-Ban serial number?
Check Ray-Ban serial number
The model number on a pair of genuine Ray-Ban sunglasses will be found inside the left temple arm of the sunglasses . It will start with RB and be clearly etched and properly centred and aligned with the arm.
What is covered under Ray-Ban warranty?
All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage.
How much does it cost to fix Ray-Bans?
Average cost and duration for eyewear repairs
| Common Repairs | Average Cost | Average time frame |
|---|---|---|
| Adjustments and Overhauls | $10 to $39 | 24 to 48 hours |
| Broken Screws on Eyewear Frames | $12 to $29 | 24 to 48 hours |
| Rivets and Pushings | $16 to $49 | 24 to 48 hours |
| Scratched and Broken Lenses | See Lens Page | 24 to 72 hours |
Why do Ray-Ban Stories have 2 cameras?
Two cameras in the front of the frames can either take pictures or record 30-second videos. The speakers in the stems let you take calls and listen to audio. The combined technology makes the total package an easy-to-use device that allows you to be in the moment, racing down a hill, and capture it as well.
Can Ray-Ban Stories play music?
Ray-Ban and Facebook recently introduced Ray-Ban Stories, smart glasses that allow you to listen to music, make calls, take photos and record videos.
Are Ray-Ban Stories heavy?
The Ray-Ban Stories promise three hours of use between charges and ship with a charging case that features its own battery and a USB-C port for charging. They are incredibly light for a pair of smart glasses, weighing only 49 grams.
How long do Ray-Ban Stories last?
You can fully the charge case to 100% in 180 minutes. Fully charged glasses last up to 6 hours for moderate usage and up to 3 hours with continuous audio streaming and Facebook Assistant. This may vary with use and other factors. The glasses can capture and sync up to 30 videos or up to 500 photos per full charge.
How do I reset my Ray-Bans story?
Slide and hold the power switch all the way to the right while you press and hold the capture button. When the notification LED turns solid orange, first release the capture button followed by the power switch. Factory reset is complete when the notification LED turns off.
Can you answer calls with Ray-Ban Stories?
Meta debuted its Ray-Ban Stories smart glasses in September 2021 in partnership with eyewear giant EssilorLuxottica. The glasses allow users to snap photos and videos with the two onboard 5 MP cameras, listen to music with in-frame speakers and take phone calls.
Can I get my Ray-Ban lenses replaced?
Can Ray-Ban lenses be replaced? Yes, you can change the lenses of your Ray-Bans for very little money. Choose the model of your Ray-Ban glasses, size, color and coatings.
Are real Ray-Bans Made in China?
Their factories in Italy and China produce Ray-Ban’s entire line of eyewear and Luxottica guarantees the quality of the products from its Chinese factories is in no way compromised; the glasses are made from the same materials, with the same machines.
Why are Ray-Ban lenses Green?
This particular color choice was functional as the green tint helped cut out blue light, a significant issue for pilots flying above the cloud line. Not only that, but green lenses tend to reduce glare while also improving sharpness and contrast. The Ray-Ban Aviator Classic with green G-15 lenses.
Can you return broken Ray-Bans?
When shopping at Ray-Ban you can always change your mind. Our customers have 45 days to return their items. *Please note REMIX products are not eligible for return unless damaged or defective.
Do Ray-Bans scratch easily?
Ray-Bans do not scratch easily. There are two main types of lenses that can determine how easily they’re scratched. The first is crystal lenses. These are top-tier lenses that are scratch-resistant.
Will Sunglass Hut fix my Ray-Bans?
ASSURED QUALITY
If your sunglasses are defective within 24 months of purchase, we’ll replace them. We do not offer spare parts or repair services in stores.
How do I claim my Ray-Ban warranty?
HOW TO MAKE A CLAIM. If you made your purchase in store, please contact, anytime within 24 months from the date of purchase, the retailer where you bought your product. A proof of purchase will be requested as part of the warranty assessment.
What takes scratches out of Ray-Bans?
Put a dab of toothpaste on your finger, swirl it around the lenses where the scratches are, wait a few minutes, rinse with warm water, and dry with cotton balls. This should work to buff some of the finer dings.