Uniqlo

You can see the actual product, feel the texture and check the quality before making a purchase at the official UNIQLO store. The official UNIQLO online store (*easily accessible from the UNIQLO app) offers a wide range of sizes, including extra sizes that are only available online. How can you tell authentic Uniqlo? UNIQLO Help […]

Your orders will be held for 14 days then a cancellation and credit will be issued. You will receive a reminder message and, if you require an extension, please contact your nominated store. What happens if I don’t collect my click and collect? All uncollected orders will be returned to store at the end of […]

Can I return this? すみません、これ、交換(こうかん)できますか。 Can I exchange this to a different one? When you exchange or return something, make sure to bring the receipt. Can I return goods in Japan? According to the Japanese Civil Code, stores have no obligation nor is there a legal basis requiring them to accept returned products or exchange […]

The standard practice in Japan is that once you buy something and have used it in any way, it is not possible to return it for a refund or exchange. Does Daiso allow exchanges? Daiso offers an exchange for change of mind up to 30 days after the purchase date. How do you say can […]

In case of door-to-door purchase, the seller (consumer) can refuse to hand over articles to the buyer within the cooling-off period. The cooling-off period starts from the date of receiving the written application or the written contract, whichever comes first. What is considered a cooling-off period? Cooling-off Rule is a rule that allows you to […]

In most cases in Japan, you may return a purchased item depending on the store’s return policy. Just like in the United States or England, you will need to produce a purchase receipt and it must be recently purchased. You may be able to see the exchange or return policy printed on the receipt. Can […]

UNIQLO Help If we experience a high amount of traffic on our site, the site may take longer than usual to load. Our website is optimised for use on Google Chrome. You may like to try changing browsers or use a different device. If problems persist please contact our Customer Care Team via our Contact […]

Internet shopping: how to buy online Step 1: Search for a product using Google shopping. Step 2: Find an item you like using Google shopping. Step 3: Search via Google. Step 4: Searching for and buying a product from a website. Step 5: Adding a product to your basket. Step 6: Continue shopping or buy […]

Third-party payment services are entities that help you make or receive payments online without first setting up your own account with a bank. PayPal. PayPal is an online payment processing company. Amazon Pay. Amazon Pay is an online payment processing service. Google Pay. Apple Pay. How can I pay if I don’t have a bank […]

An incorrect billing address can result in important and sensitive banking information getting mailed to the wrong address. This will inevitably lead to delays in receiving important documents such as credit and debit cards. What happens if you use wrong billing address? If you use the wrong address for your billing information, then your online […]

UNIQLO Help You do have a 30 minute window from when you place your order to cancel it. If you want to change anything at all with your order (address, products, details, payment method), we would recommend cancelling your order within 30 minutes and placing a new one. Can I edit my UNIQLO order? At […]

Please note that it is mandatory that billing and shipping address have the same country. Therefore it is not possible to enter a shipping address from a different country than that of the billing country. Do shipping and billing addresses have to match? For credit card verification you must enter your billing address exactly as […]

96 to 100. 13 (LL or XL) 92 to 96. What does LL means in size? Sizing Charts Original Pant Fit: Semi-fitted; Natural waistline Size XS LL Waist 22-27″ 28-34″ Garment Inseam Length 26″ 32″ What size is 2L in Japan? Size chart Our size 2L 3L (2XL) Your bust size 96-104cm 37-41in 102-110cm 40-43in […]

With Self-checkouts, customers grab the products, and they scan them through barcodes. They complete their shopping without any assistance. Self-checkouts are commonly used in supermarkets. One or two staff members supervise Self-checkout areas to assist customers in case of problems. How does self-checkout work at grocery store? Each item in the store is connected to […]

The RFID counter simplifies product scanning and shortens the time consumers spend at the self-checkout counters. The customers simply place their shopping bag/basket on the counter, all the products get scanned at once and the counter monitor displays a full list of the products together with the final bill. How does RFID checkout work? Once […]

Flat rate options & Flat rate pricing: Flat rate box Commercial base price Price at post office Flat Rate Envelope $6.95 $7.35 Small Flat Rate Box $7.50 $7.90 Medium Flat Rate Box – 1 (top loading) $12.80 $14.35 Medium Flat Rate Box – 2 (side-loading) $12.80 $14.35 Is it cheaper to ship flat rate or […]

USPS First Class Mail is the most affordable shipping option for parcels weighing under 16 oz. If you are shipping physical media, USPS Media Mail can be even more affordable. What is the least expensive way to ship via USPS? First-Class Mail® is an affordable mail service for standard-sized, single-piece envelopes weighing up to 3.5 […]

Comparing average shipping costs Shipping carrier Shipping service Shipping cost USPS Priority Mail Express $41.45 UPS UPS Ground $11.71 UPS 3-Day Select $25.94 UPS 2nd Day Air $31.85 How much is shipping by weight? How much does USPS shipping cost per pound? USPS packages cost about $2.74 if less than one pound; if one pound […]

We provide Chatbot (24 hours availability) and LiveChat (9am – 6pm daily) service to assist customers with inquiries about UNIQLO products and services. Click “ASK OUR CHATBOT” on the “Contact Us” page. Choose your inquiry or “→” after entering your inquiry in the text box. How do I return UNIQLO online? Log In to your […]

Please retain your receipt. UNIQLO is always happy to exchange or refund all item(s) using the original method of payment as long as the item(s) are returned in a resellable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. How do I return something to Uniqlo online? Log In […]