Hermes

What can I do if the person I’m sending the parcel to doesn’t want it any more? If the person receiving the parcel no longer wants it, the best thing is to ask them to refuse the parcel upon delivery. The courier will then return the parcel and we’ll arrange for it to be sent […]

Carefully place your tie in its original box or hang it untied. Steam iron without touching the silk to avoid flattening it. Can you steam Hermes tie? Steaming is the most gentle method and while it may take extra time, it usually works to remove stubborn tie creases. Turn on the steam iron and let […]

Are DHL and Hermes the same company? DHL and Hermes are both leaders in the European logistics sector, but they do not work together. Who owns Hermes delivery service? AdventEvri Europe GmbH (formerly Hermes) is a multinational delivery company headquartered in Leeds, United Kingdom, owned by the private equity firm Advent. Which company is Hermes? […]

Does Hermes have live tracking options? Hermes does not offer live tracking functionality on its parcels. The notifications you receive from Hermes will be the same as those you receive from Ship24. Does Evri have live tracking? You can track your Evri Collection parcel delivery and find your item’s current whereabouts with the quick and […]

Next Day Delivery – Book your shipping online, print your label either at home or using a Print In-Store device and drop it off at a Next Day drop off ParcelShop by noon for a guaranteed next day delivery. Hermes’ ParcelShops are available 7 days a week. Is Hermes next day delivery reliable? MyHermes definitely […]

Citizens advice found Hermes and Yodel performed the worst, scoring 1.5 and 1.75 stars respectively. DPD scored lowest when customers were asked if they’d had a problem with their last delivery, with 41% saying they had problems. Is Hermes the worst delivery company? The top five delivery companies by parcel volume were measured against four […]

Whether your parcel is 1kg, 5kg, 10kg, or 15kg, Hermes can offer a service to get your parcel delivered with ease, and what’s more, if you choose the Hermes ParcelShop (drop-off) service and drop it off before 11.30am, you can have your parcel delivered even faster, often within 2 working days. What can Hermes not […]

Leeds. Hermes UK is located in Morley, Leeds, United Kingdom . Where is Hermes parcels based? Leeds, United KingdomEvri Europe GmbH (formerly Hermes) is a multinational delivery company headquartered in Leeds, United Kingdom, owned by the private equity firm Advent. Who owns Hermes delivery UK? Leeds-based parcel giant Hermes UK has been bought by American […]

If we deliver your Parcel more than 3 Working Days after the above Delivery Estimates, this will be classed as a “Late Delivery” and you may be entitled to compensation under Condition 5, unless it’s a Postable Product. Can I get compensation for late delivery? When a courier company delays a shipment, you can always […]

In the event that the delivery of your parcel is delayed, updates within the Hermes Mobile App will let you know about any holdups. If you would like to enquire further into a delay, please contact the retailer. What happens if my Hermes parcel is late? If we are unable to deliver your Parcel to […]

Hermes has been ranked the worst large delivery company in the UK in the first-ever league table of its kind showing the British public has a generally negative view of all of the biggest firms. No company in the survey scored above three out of five stars with the highest, Amazon Logistics, earning 2.75 stars […]

Hermes offers delivery during the week from 8:00 am to 8:00 pm and on Saturdays, deliveries are made between 8:00 am to 6:00 pm. Therefore, it will not be possible to receive Hermes package delivery after 8 pm during the week or 6 pm on Saturdays. Hermes does not deliver on Sundays and some specific. […]

Both DHL and Hermes can offer fast courier services with similar transit times for domestic shipments. Their express services guarantee next-day delivery, and other standard solutions offer lower prices, but longer delivery times. How long does it take for Hermes to ship? Orders with Express shipping methods placed before 2 p.m. (Eastern Standard Time) will […]

Why has my parcel tracking stopped updating? Most often when a parcels tracking has stopped updating, it is simply due to a small delay in the delivery, or a delay in the tracking system. However, if your parcel has passed its expected delivery date you’ll need to contact us to open an enquiry. Why my […]

Hermes will make 2 attempts to re-deliver your parcel, remember you can request a neighbour sign for the parcel, or authorise the driver to leave the parcel in a safe place via your My Hermes tracking link. XDP will leave a calling card and notify you via email or SMS for most missed delivery attempts. […]

Hermes will launch an investigation and will aim to respond within 24 hours. Upon completion of the investigation, in the event the items have been deemed lost, Hermes will issue a lost claim form. Selling Partners must provide a copy of their proof of purchase label in order to process the claim. Do Hermes refund […]

The truth is that it’s extremely difficult to speak to a human at Hermes parcels. The support system is automated and it’s almost impossible to get through the bots and to a human. How do I speak to a human from Hermes? Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated […]

myHermes say that they take 3-5 days for their standard delivery. This is longer than royal mail 1st class. How long does Hermes processing take? We’ve got it. This means that we’ve received your parcel from your sender. We’ll deliver your parcel within the agreed time, depending on the service chosen by the sender this […]

Hermes driver is accused of stealing parcel 13 MINUTES after delivering it after furious customer checks CCTV at her block of flats. A furious customer has accused a Hermes delivery driver of returning to steal a package minutes after delivering it. What to do if Hermes stole parcel? The quickest way for you to make […]

You can cancel your order before 10pm on the day you made the booking. The refund will be back in your account in 3 to 5 working days. If you need to cancel your order after 10pm on the day you booked, you can get help to complete your refund from our customer service team. […]