Hermes

Staples and steel stitching are acceptable if spaced not more than 5 inches apart for easy and average loads (or 2-1/2 inches apart for difficult loads) and not more than 1-1/4 inches from the ends of the box. Is it okay to staple an envelope? Any staples on the exterior of an envelope are a […]

I just use glue, no tape at all, to attach shipping labels and I’ve never had a problem with it. I used to do the book-burrito thing where you wrap the book in b-flute, attach the label then put the whole thing into a vacuum-sealed bag. Can you use glue on a shipping label? I […]

You can use clear tape on all four sides of your shipping label to secure it to your package. It is not recommended that you tape over the bar code or any other scannable elements or the scan might fail. Is it OK to tape over shipping label? Use clear shipping tape to securely affix […]

Once your label has printed, stick it securely to your parcel. Use clear sticky tape around the label edges. If you’re reusing packaging, be sure to remove any previous labels and stickers to avoid any confusion with your delivery. How do you attach a Hermes label? Fasten your parcel with tape Once your item’s inside […]

Scan your QR code at the Print In ParcelShop device, which will then print the label for you. Stick this to your parcel and give it to the shop assistant for sending. Can I use Hermes without a printer? No printer? No problem! With our national network of ‘Print in ParcelShop’ locations and brand new […]

If you’d like to plan a return shipment or a shipment for collection but can’t print the shipping label, don’t panic: Simply use the label printing service in our online shipping service My DHL Parcel. You can print the return label yourself or we’ll do it for you for a small fee. Where can I […]

Packaging Sides & Corners You must paste the label on one surface and not on two surfaces. If your parcel is smaller in size than the shipping label, ensure that you paste the shipping label so that the barcode comes on the largest and on a single surface. Can I glue a shipping label? I […]

How long have I got to collect my item? The store will hold your item for 10 days. You’ll also get reminders after 3 and 7 days that your parcel is waiting for you. Can you collect parcels from Tesco? Tesco rolling out InPost parcel collection lockers to hundreds of stores. Tesco is rolling out […]

Return an Item at an Evri Drop Off Location Generate your return label from Your Orders. Print your label and check that the bar code on the label is clear. Package your return. Apply the label to your parcel. Take it to your selected Evri Drop Off location. How do I use Hermes drop off? […]

You can book parcel collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your package the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day. All we need next is a few details about your parcel. […]

We ship with Hermes so I can let you know how it works step by step! Download the Hermes app on your phone. Create the label in the Hermes app, make sure you choose the “drop off at local parcel shop” option. Take the parcel to your local parcel shop, they have a machine that […]

When shopping on-line, choose Parcel Locker delivery. Enter your phone number and e-mail address and select the Parcel Locker which is in the most convenient location for you. How do I collect a shipment from a Parcel Locker? Receive a notification in the application. Open the locker remotely. Take out the parcel. Is parcel locker […]

Parcel lockers are, essentially, automated post offices. The recipient of the package can go to the post office, enter a parcel code and go to the specific locker where the package has been left. Then, the customer will be able to open it and receive the parcel. Can I have a parcel delivered to a […]

Conducting a return with a QR code is simple. Towards the end of a normal return flow, a shopper will now have the option to select between Print & Shop, or the new Scan & Go tab in a new Choose your return option step. After selecting Scan & Go, the shopper would click on […]

Whether your parcel is 1kg, 5kg, 10kg, or 15kg, Hermes can offer a service to get your parcel delivered with ease, and what’s more, if you choose the Hermes ParcelShop (drop-off) service and drop it off before 11.30am, you can have your parcel delivered even faster, often within 2 working days. How does Hermes delivery […]

Our international delivery partners Royal Mail works with trusted delivery partners to deliver your international mail. After your item has left the UK, you may find more detailed tracking information on our delivery partner’s website. Is Royal Mail same as Hermes? Royal mail was separated into three divisions in 1986, and in 1990 Royal Mail […]

A Proof of Delivery (POD) is an e-mailed response letter containing the delivery information, the recipient’s name, the tracking number, an image of the recipient’s signature, and the printed name and address. Other information includes: Delivery location attribute (e.g., Front Door / Porch). Product of mail. What can be a proof of delivery document? What […]

Your dpd driver is required to take a photo of the parcel at the point of delivery as a proof of delivery. The parcel sender is expecting a signature as proof of delivery, instead of a signature, our driver takes a photo of the parcel in the doorway to prove it was handed over. Is […]

We can request a proof of delivery from our delivery partners which if available will show the signature of the recipient. You will only be eligible to submit an enquiry if: The order in question was booked under your name. The service purchased offers parcel protection for loss or damage. How do I get a […]

Now, most Amazon returns are easier than ever with no box required. After getting a QR code from the Amazon Return Center, items can simply be handed to an associate without a box or label, and they will pack and ship it for free. Do I need to print a return label for Amazon? How […]