How do I exchange my PANDORA jewellery? PANDORA stores are happy to exchange any items purchased from any PANDORA store. A valid proof of purchase must be present within 30 days of purchase and the items must be as new. Any items for exchange without a receipt may, at our discretion, be exchanged at the current price.
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Does Pandora have a return policy?
What is your return policy? If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store.
How do I get my Pandora receipt?
Unfortunately, there isn’t currently a way to obtain a copy of your receipts for your Pandora subscription through the website or app. I recommend giving this existing feature request a ❤️to express your interest in getting that option added to the service.
Can I return Pandora jewelry after 30 days?
In-store exchanges on items purchased through the Pandora eSTORE will only be accepted within 30 days of purchase. A valid proof of purchase (such as a receipt or a bank statement showing the transaction) must be presented and the items must be in an “as new” condition.
How long does Pandora refund?
Returns in a Pandora store:
Returns will be processed to the original form of payment and will take up to 5 business days for the credit to be applied. Any Afterpay refunds will be handled through your Afterpay portal, for any questions on your Afterpay refunds please contact Afterpay directly.
Do I need a receipt for Pandora warranty?
Obtaining Warranty Service
Please have available the following information: (i) the Product you purchased, (ii) your sales receipt reflecting the date on which you purchased the Product, and (iii) the name of the seller from which you purchased the Product.
How long is Pandora guarantee?
2 years
Does my Pandora jewellery have a warranty? Pandora will repair or replace manufacturing faults free of charge up to 2 years from the date of purchase for silver jewellery and 2 years from the date of purchase for gold jewellery.
Does Pandora resize rings?
Can you resize a Pandora ring? Take the ring and receipt in to any pandora store and they will change it for a smaller size, if you don’t have a receipt take it in the box and they will exchange it for the right size.
Can I sell my Pandora bracelet back to Pandora?
PANDORA stores are happy to exchange any items purchased from any PANDORA store. A valid proof of purchase must be present within 30 days of purchase and the items must be as new. Any items for exchange without a receipt may, at our discretion, be exchanged at the current price.
Can you return Pandora items bought online in store?
Items bought on the Pandora website cannot be returned in store for a refund, but can be exchanged. If you would like to exchange your item online for a different size, please contact our customer service team who can help to arrange this for you.
Can I return Pandora to shop if bought online?
The PANDORA eSTORE will only accept returns for purchases made from the PANDORA eSTORE. Likewise, PANDORA stores and stockists will not accept returns for a refund on products purchased from the PANDORA eSTORE.
What is Pandora exchange policy?
What is Pandora’s exchange policy? Items in their unused and original condition purchased from Pandora US Online Store can be exchanged within 30 days of purchase in one of our store locations. Pandora Gift Cards or E-Gift Cards are non-returnable.
Will PANDORA replace a tarnished ring?
Does my PANDORA jewellery have a warranty / guarantee? PANDORA will repair or replace manufacturing faults free of charge up to 1 year from the original date of purchase for silver jewellery and 2 years from the original date of purchase for gold jewellery.
Does PANDORA have lifetime guarantee?
1. Does my PANDORA jewellery have a warranty / guarantee? The PANDORA eSTORE will replace manufacturing faults free of charge up to 2 years from the original date of purchase for silver jewellery and gold jewellery.
Does PANDORA still clean jewelry for free?
Pandora stores as a rule will offer a complimentary cleaning service – just take in your bracelet and ask in store. This is an easy method to do from home if you want to just give your jewellery a quick clean – and it’s recommended by Pandora themselves.
Does PANDORA repair their jewelry?
Pandora offers repair service, which includes clasps replacement, fixing clasps, re-threading of charms, removing stuck beads and tightening clips and clasps. A small fee may be required for repairs made for items outside of the warranty or where there is no proof of purchase.
How do you clean PANDORA rings?
Just follow these simple instructions to get the method down.
- Line a bowl with foil and add baking soda and salt.
- Add the vinegar.
- Mix and then add boiling water.
- Use tongs to place the Pandora jewellery into the bowl and leave to soak.
- Remove and clean.
- Buff the jewellery.
- Repeat if necessary.
Does PANDORA rose gold tarnish?
Please note that the warm pink-hued color may intensify with age due to tarnishing, adding to the jewelry’s beautiful, vintage appeal. It is normal for the finishing to wear off over time.
Can Pandora rings get wet?
Protecting Your Jewelry
We recommend that customers remove their Pandora jewelry before going to bed, showering, swimming or participating in physical activity.
What if my Pandora ring is too big?
To make your ring smaller using sizing beads, a jeweler simply adds two small metal balls on the back part of the inside of your ring. Sizing beads are an economical way to reduce the size of your ring. They’re perfect for reducing a ring by one half-size and they’re great for keeping your ring upright on your finger.
What’s the smallest size ring Pandora do?
Measurement Type
| Diameter | Circumference | UK |
|---|---|---|
| 18.5 MM | 58 MM | P1/2 – Q1/2 |
| 19 MM | 60 MM | R1/2 – S |
| 19.8 MM | 62 MM | T1/2 |
| 20.4 MM | 64 MM | V |