If return is not accompanied by a receipt, refund will be placed on a Michael Kors gift card and customer will be responsible for the bi-weekly payments to Afterpay. Merchandise accompanied by a Gift Receipt may be exchanged or returned in store for Merchandise Credit only.
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Can you return something if you don’t have the receipt?
“It all depends on the store,” Spencer reiterates. “Some stores do not require a receipt for any return, and they will simply provide you with cash back if that’s what you want,” she says, adding that “other stores will happily offer you a credit without a receipt.”
Where can I exchange without a receipt?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.
- Nordstrom.
- Kohl’s.
- REI.
- Bed Bath & Beyond.
- L.L. Bean.
- J.C. Penney.
- Wal-Mart.
A receipt is also necessary for a return and especially when there is no tag. You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. The receipt will let the store know how much the item was originally sold for.
What happens if I lost my receipt?
Most companies keep copies of receipts, but it is best to contact the store to see if a reprint is possible. If you have a lost receipt, your best plan of action probably is to contact the place that gave you the original copy and see whether the store can reprint the receipt for you.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
How do you get around a no refund policy?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described, or unfit for purpose.
Does a refund have to be on the same card?
No, funds must be refunded to the card that was originally used for the credit card transaction. This is to help prevent fraud by ensuring funds return to the same bank account that was originally debited and not an account that does not belong to the original cardholder.
Can stores refuse returns?
Customer Returns and Refunds Under Federal Law
While many retailers have decided this makes for the best business practice, they aren’t legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
What happens if a retailer refuses a refund?
- 1 Complain to the retailer. If you bought your item on the high street and it wasn’t as described, wasn’t of satisfactory quality or wasn’t fit for purpose, then go back to the store and complain to the manager.
- 2 Reject the item and get a refund.
- 3 Ask for a replacement.
- 4 Write a complaint letter.
What is a good reason to return an item?
The product was damaged or defective
Items sometimes get damaged during shipping, or they leave the warehouse in damaged or defective condition. Once again, the merchant is obligated to issue a refund. The customer clearly has the right to receive an undamaged and functional product or get their money back.
Can stores look up receipts with credit card?
Home Depot can look up your receipt via your credit card.
With your credit card: Give the store associate the credit card you used to make your purchase. If your purchase was made in the past 30 days, they should be able to find it and issue your refund.
What can I use as proof of purchase?
Other types of proof of purchase include:
- credit or debit card statement.
- a lay-by agreement.
- a receipt or reference number given for phone or internet payments.
- a warranty card showing the supplier’s or manufacturer’s details and the date and amount of the purchase.
Can Walmart greeters stop you?
It allows retailers to detain suspected shoplifters. The detainment must occur on store property and the merchant can only hold the suspect for a reasonable amount of time, i.e., until the police arrive.
How can I get a copy of a receipt?
How to Copy Receipts
- Place a receipt with the print side facing down onto an opened scanner.
- Close the scanner lid, and press the start button to begin the scan.
- Look for the new window to appear on your computer screen that will enable you to save your scanned receipts.
What to do if a company is refusing a refund?
If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.
Can you dispute a charge with a no refund policy?
Can you dispute a non-refundable charge? Yes. Cardholders have the right to dispute a transaction, as long as there is a valid claim.
How do you argue for a refund?
Politely tell the clerk, “Is there someone else can I speak with?” Wait patiently for the clerk to get the supervisor or manager.
- Explain again that you want a refund and why.
- When you complain, be as brief as possible.
- Write down the name of every person you speak to and provide a short summary of what they tell you.
How long after you buy something can you return it?
California, for example, requires stores to post their Refund Policy in a conspicuous place unless they offer full cash refunds or store credit within 7 days of purchase. If a store does follow this requirement, customers may return items for a full refund within 30 days of a purchase.
How long is a return policy?
It’s important to let your customers know how long they have to return a product. Generally speaking, 15-30 days is standard, although some businesses opt for 90 days. Either way, you won’t be doing yourself any favors by accepting returns beyond that time.