Under Armour Brand House or Factory House returns are processed for a refund issued to the original method of payment. If you are missing your receipt, we’ll ask you for valid photo ID.
In this post
What is the return policy for Under Armour?
Returns & Exchanges
Returns for items purchased from UnderArmour.com, app, or Brand House and Factory House store locations are FREE within 60 days with proof of purchase. Exchanges are accepted for UA.com and app.
Can you return something if you don’t have the receipt?
“It all depends on the store,” Spencer reiterates. “Some stores do not require a receipt for any return, and they will simply provide you with cash back if that’s what you want,” she says, adding that “other stores will happily offer you a credit without a receipt.”
Can you return a product without proof of purchase?
If you don’t have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You’ll need to show ID to return items without a receipt.
Can I return Under Armour to any outlet?
Bring your original Under Armour receipt—if you don’t have that, go with a valid photo ID. You can bring your item to any UA Brand House or Factory House. To return your store-bought item via mail, you’ll need to get a free return label and return form in the same way as for an online purchase return.
Can I return clothes I bought online to the store?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
What happens if I lost my receipt?
Most companies keep copies of receipts, but it is best to contact the store to see if a reprint is possible. If you have a lost receipt, your best plan of action probably is to contact the place that gave you the original copy and see whether the store can reprint the receipt for you.
What do I do if I don’t have receipt?
Review bank statements and credit card statements. They are usually a good list of what you paid. They may also be a good substitute if you don’t have a receipt. Vendors and suppliers may have duplicate records.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
How do you get around a no refund policy?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
Can a bank statement be used as proof of purchase?
Proof of purchase
You can ask the customer for proof that they bought an item from you. This could be a sales receipt or other evidence such as a bank statement or packaging.
What counts as proof of purchase?
Other types of proof of purchase include: credit or debit card statement. a lay-by agreement. a receipt or reference number given for phone or internet payments. a warranty card showing the supplier’s or manufacturer’s details and the date and amount of the purchase.
Do Under Armor backpacks have a lifetime warranty?
Fortunately Under Armour has a lifetime warranty, so I will return it for a refund and try my luck on another bag. Update: Under Armour replaced this backpack with another. I only had to pay shipping to send the broken bag back to UA. UA’s warranty is great and very easy!
Does Under Armour price match?
Under Armour will offer a one-time price adjustment for full-priced items on online purchases within 10 business days of purchase. Under Armour does not price match other retailers.
Does Uniform Advantage have free returns?
You will receive a full refund for the cost of the product based on your original payment method (i.e., check or credit card). Original or return postage is not refundable. If you have placed your order with a credit card, please allow 5 to 10 business days for a refund to appear on your credit card statement.
How long do under Armour returns take?
We aim to process refunds as soon as possible, however the complete process can take up to 14 days. Find your prepaid return label in the original package.
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
How long do I have to return an item bought online?
When you buy an item online, by law, you have 14 days to return it. And that’s 14 days from when it arrives. That’s because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
Can stores look up receipts with credit card?
Home Depot can look up your receipt via your credit card.
With your credit card: Give the store associate the credit card you used to make your purchase. If your purchase was made in the past 30 days, they should be able to find it and issue your refund.
How long do stores keep receipts?
3 years
Retailers must keep their receipts for 3 years and that distributors should carry the paid invoice for the same period. The same practice is recommended for third parties.
Can Walmart legally detain you?
It allows retailers to detain suspected shoplifters. The detainment must occur on store property and the merchant can only hold the suspect for a reasonable amount of time, i.e., until the police arrive.