We’ll find your closest Hermes drop-off points and you can drop it off wherever and whenever it’s most convenient for you.
In this post
How do I drop off at Hermes?
How to drop off a Hermes parcel
- Book your Hermes drop off service using our courier quote form.
- Print your label and attach it to your packaged item.
- Find Hermes drop off points using our Hermes ParcelShop Finder and choose a location.
- Give your parcel to a store assistant.
How do I ship with Hermes?
How to send a parcel
- Take your parcel to a ParcelShop. Your local Evri (the new Hermes) ParcelShop is a convenient alternative to a Post Office.
- Drop off your parcel at a locker. We have 3,000+ Lockers across the UK.
- Arrange courier collection. Let us collect your parcel from you with our door-to-door courier service.
Can I drop in post at Hermes?
Couriers providing drop-off services are Hermes, Collect+, DPD, Parcelforce and UPS.
What happens if you miss Hermes twice?
Hermes will make 2 attempts to re-deliver your parcel, remember you can request a neighbour sign for the parcel, or authorise the driver to leave the parcel in a safe place via your My Hermes tracking link.
Is Hermes now Evri?
The parcel delivery company has changed its name to Evri and an innovative logo design uses ever-changing type permutations. The courier company previously known as Hermes has gone through a complete make-over at the hands of design studio Superunion and type foundry Monotype.
Why did Hermes change to Evri?
Courier giant Hermes has changed its name and invested millions of pounds in pensions for its employees, the company has announced. The rebranding of Hermes to Evri comes in the wake of allegations against the company of bad customer service, parcel mishandling and failing to pay its couriers appropriately.
Do Hermes pick up from your house?
Hermes will collect the item(s) you’d like to return between 8:00am and 8.00pm on the next business day (Monday – Friday), as long as collection is requested before 11:00pm. Important information: It’s not possible to request a specific time for your collection and Hermes will not call or text on the day of collection.
Is Hermes or Royal Mail cheaper?
Hermes. As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service.
How much does it cost to send with Hermes?
Pay online prices
| Parcel weight | ParcelShop or Locker drop off |
|---|---|
| Parcel weight 1kg to 2kg | ParcelShop or Locker drop off Next Day: £5.34 Standard: £4.34 |
| Parcel weight 2kg to 5kg | ParcelShop or Locker drop off Next Day: £6.86 Standard: £5.86 |
| Parcel weight 5kg to 10kg | ParcelShop or Locker drop off Next Day: £7.36 Standard: £6.36 |
Is InPost the same as Hermes?
Hermes UK is to introduce InPost parcel lockers in its nationwide ParcelShop network. The news follows a partnership agreement with InPost. This move is designed to further improve Hermes’ customer proposition and will be offered to retail customers who are integrated with Hermes at no additional cost.
How does Hermes drop off locker work?
When you get to the locker just select “send a parcel”, scan or enter the barcode on the label and a locker box will open for you to put your parcel in. Put your parcel in the box, close the door and we’ll take care of the rest! If you drop your parcel off at the locker before 12 noon it’ll be collected the same day.
Where can I do Hermes returns?
If your return is free, you can take your item to any ParcelShop with a Print In ParcelShop device without booking online first. Simply select your retailer, enter your return information, print your label and hand the parcel to a member of store staff.
How do I speak to a human at Hermes?
Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.
What do Hermes do after 3 attempts?
Your courier will make three attempts to deliver your parcel. If their delivery attempt was unsuccessful the courier will leave a card which will tell you when they’re making their next delivery attempt, and should also reference an 8-digit card number which you can use to track your parcel.
How long do Hermes keep a parcel?
Please contact the retailer for confirmation that your parcel is being delivered by Hermes. We display parcels on the app for 28 days.
Why did Evri change his name?
Hermes, the courier firm marred by allegations that its drivers mishandle parcels, has changed its name to Evri, it has been revealed. According to the delivery brand, the decision comes after “two years of dramatic growth” which put the business through a “major transformation programme”.
What did Evri used to be called?
Hermes
Parcel delivery company Hermes, which counts Asos, Marks & Spencer and John Lewis as clients, is changing its name to Evri as part of a complete rebrand to enhance its customer services.
Who bought Hermes 2022?
Leeds-based parcel giant Hermes UK has been bought by American investor Advent International. The deal comes two years after Hermes’ owner Otto Group revealed plans to find a strategic investor in the European parcel group.
What does Evri stand for?
EVRI
| Acronym | Definition |
|---|---|
| EVRI | Environmental Valuation Reference Inventory (Canada) |
| EVRI | Election Violence Response Initiative (Kenya) |
How are Hermes drivers paid?
How much do couriers earn per parcel? Our parcel delivery driver salary is calculated on an hourly basis, with most drivers having the chance to earn a competitive rate of £10-£15 per hour.