How Do I Return An Item Through Hermes?

Return your parcel using a Print In ParcelShop device If your return is free, you can take your item to any ParcelShop with a Print In ParcelShop device without booking online first. Simply select your retailer, enter your return information, print your label and hand the parcel to a member of store staff.

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Can I take a Hermes return to the post office?

Can you drop off Hermes at the Post Office? No, unfortunately you can’t drop off Hermes parcels at the Post Office.

Do Hermes collect returns from home?

Your friendly local courier will collect your return from an address of your choice. Book a collection up to 7 days in advance. Collections between 8am – 8pm.

Do you have to pay for Hermes returns?

Costs vary for different sellers and retailers, and some offer free returns with us. We recommend contacting the retailer directly if you have any questions about costs, or look on their app or website by searching for the returns section.

How do I send a parcel via Hermes?

How to send a parcel

1. Take your parcel to a ParcelShop. Your local Evri (the new Hermes) ParcelShop is a convenient alternative to a Post Office.
2. Drop off your parcel at a locker. We have 3,000+ Lockers across the UK.
3. Arrange courier collection. Let us collect your parcel from you with our door-to-door courier service.

How do I arrange my Hermes pickup?

All you need to do is click the button at the top of the page and then fill in the form. You can book parcel collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your package the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.

How do I send a parcel with Hermes without a printer?

All you need to do is find a local ParcelShop with one of our great Print In ParcelShop devices, allowing you to pay for your parcel in seconds. Alternatively, if you’d prefer to book your ParcelShop drop off using the Evri website, just scan the QR code (or enter the 6 digits) we sent you via email.

How do I return something bought online?

Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.

How do I create a return label?

3 steps to creating a return label

1. Step 1: Choose a shipping carrier and mail class. When creating your own return label, you’ll select which shipping carrier you want to go through and which mail class the package falls under.
2. Step 2: Enter the address. Provide your business’s return address.
3. Step 3: Pay for postage.

How do I return a package to sender?

Return Mail To Sender: Mail Delivered to The Wrong Address

1. Step One: Put It Back In Your Mailbox. As soon as you notice that the address is wrong, put the mail piece back inside your mailbox.
2. Step Two: Alternatively, Hand It To Your Mail Carrier.
3. Step Three: Do Not Write On The Envelope or Parcel.

Can I print a label at the Post Office?

Returning an item
They’ll scan the QR code and print the label, which you can then fix to your parcel and drop off while you’re there. Find the nearest Customer Service Point or Post Office® branch that will Print your prepaid labels by visiting Services Near You and clicking on the Delivery/Post Offices tab.

How do I print a prepaid Hermes label?

All you need to do is:

1. Go to your nearest ParcelShop with a Print In ParcelShop device.
2. Enter a few details about your parcel.
3. Enter the delivery name and address.
4. Add your email address so we can keep you updated.
5. Pay using your debit or credit card – you can use contactless.
6. Your label is then printed.

How do you attach a Hermes label?

Fasten your parcel with tape
Once your item’s inside its box with the space padded – or snugly tucked inside its mailbag – secure it with tape. Cover all openings – that includes across gaps, down the sides and underneath. Lock it down.

How much is it to post a parcel with Hermes?

Evri – Hermes Parcel Prices & Postage Costs

Parcel weight	ParcelShop or Locker drop off
Under 1kg	Next Day: £3.94 (£3.28 + VAT) Standard: £2.99 (£2.49 + VAT)
1kg to 2kg	Next Day: £5.34 (£4.45 + VAT) Standard: £4.34 (£3.62 + VAT)
2kg to 5kg	Next Day: £6.86 (£5.72 + VAT) Standard: £5.86 (£4.88 + VAT)

Is my Hermes cheaper than Royal Mail?

Hermes. As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. It’s worth noting that there is a 15kg and/or 1.2m parcel limit when using this courier service.

How does Hermes return pick up work?

Hermes will collect the item(s) you’d like to return between 8:00am and 8.00pm on the next business day (Monday – Friday), as long as collection is requested before 11:00pm. Important information: It’s not possible to request a specific time for your collection and Hermes will not call or text on the day of collection.

Can you drop a Hermes parcel at any drop off point?

You can use My Parcel Delivery to book a variety of Hermes delivery services. We’ll find your closest Hermes drop-off points and you can drop it off wherever and whenever it’s most convenient for you.

Can Hermes collect a parcel and deliver to me?

Whilst we offer cheap parcel collection and delivery services for our customers, we also understand the value of customer service. All our couriers are experienced and take care of your valuable items, ensuring they are collected and delivered safely and securely.

How do I print a return label without a printer UK?

Simply take the QR code on your mobile to your Royal Mail Customer Service Point (CSP), or Post Office® branch. They’ll scan the QR code and print the label, which you can then fix to your parcel and drop off while you’re there.

Can you return online orders in-store?

Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you’ll have to meet.

How do I return a product?

The 5 steps of a typical in-store product return process

1. Step 1: Verify product returns request.
2. Step 2: Create a return request.
3. Step 3: Process payment & complete return.
4. Step 4: Complete in-store product returns.
5. Step 5 (optional): Return item to inventory.