- 1-855 635 9272. MON-FRI: 8.30 am TO 7.30 pm (EST) SAT: 10:00 am TO 4:00 pm (EST)
- ZARACare. @Zara_care. Zara Instagram.
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Does Zara have email?
What kind of support does Zara offer? Customer service team of Zara offers the following support channels: email, live chat, call center, social media support and self-service support.
How do I contact Zara Customer Service Canada?
- 1-877 550 1108. MON-FRI: 8:30am TO 8:30pm (EST) SAT: 10:00am TO 4:00pm (EST)
- ZARACare. @Zara_care.
How do I track my Zara return?
You may also track status of consignment from the official website of Zara courier in https://www.zara.com/in/.
Can you return at Zara without receipt?
We do not accept returns without a receipt, however, as gesture of good will, we will allow an even exchange (of the same item) for a different size or color, if available for sale, at the store only. A written copy of this policy is available upon request.
Does Zara have customer service?
If you have any other questions or comments, please contact us through any of our customer service channels. We would be delighted to help you.
How do I send an email to Zara?
- Currently not available. If you like, you can send us an email by clicking here. Schedule: 24×7.
- ZARACare. @Zara_care.
Can I return Zara online purchase in store?
You have 30 days from the shipping date of your order to return your purchase from Zara.com. The items should have all tickets attached and be in perfect condition. You can return your order at any Zara store free of charge in the same market/region where you made the purchase.
How do I return to Zara online?
Online exchange
You can change the size of your items by accessing the order details. Just select the items to exchange and the size you would like to receive. The selected items will be sent in a new order, and you will have to return the items you no longer want.
What courier does Zara use?
Hermes. I had a Zara delivery that also said ‘delivered’ before it actually was today. Be a system issue.
How do I return an online order?
Most businesses with an online store have a return policy in place.
- Read the store’s return policy. Before you purchase anything, carefully read through the store’s policy about how to return something you ordered online.
- Keep the original packaging.
- Take photos of any damage or defects.
- Start the return process ASAP.
How long do Zara orders take?
The estimated delivery period is 2-4 business days, depending on the delivery address. If your order contains a ZARA HOME item, the time period may be increased up to 24 hours.
How long do Zara returns take?
within 14 days
Exchanges and returns
You will receive the return confirmation via email once the return has been completed. If you do not see a credit to your account within 14 days, please use this confirmation and present it to your banking institution so they may help you facilitate the process.
How strict is Zara return policy?
The ZARA return policy is straightforward: Customers have 30 days to return an item from the purchase date to a store. Similarly, you can return ZARA online purchases 30 days after the shipping confirmation. However, you have only 14 days to send back the item from the return request date.
What’s Zara’s return policy?
The exchange and return period is 30 days from the purchase date. To exchange or return an item purchased from any of our stores, you must present the paper sales receipt. You can also present it via your ZARA QR (only available for returns).
Do Zara charge for returns?
With Zara offering free in-store returns, the company has an opportunity to get shoppers to have a physical retail experience in addition to their digital encounter with the brand.
Who is the owner of Zara?
Amancio Ortega, the Founding Chair of retail giant Inditex, the parent company of Zara, the largest global fashion retailer, is the wealthiest person in Spain and one of the wealthiest people in the world.
Who delivers Zara parcels UK?
We use DHL to send all of our orders and they are forwarded to the national postal service on arrival in the country of destination. How long does delivery take? International orders generally take between 1-3 working days to arrive.
How do I cancel a Zara order?
Contact Zara customer service via mail or phone. You may also visit their offices in person and request to be helped. Provide order and payment details. You can also check the orders and returns section of your account under the company’s terms and conditions.
How do I get in touch with Zara UK?
- 0800 030 4238. Mon-Fri: 8:30 am to 7:30 pm. Sat: 10:00 am to 4:00 pm.
- ZARACare. @Zara_care.
How does Zara deal with customer complaints?
We help consumers like you get their voice heard by providing the tools they need to resolve their issues. We don’t act on your behalf and we don’t take control of your complaint. Instead, we have set out to make it as easy as possible for you to get results.