Cancel my Pandora-billed subscription or trial
- Sign in to your account on our website.
- Go to the Subscriptions page.
- Select Switch Plans.
- Click Cancel Subscription in the bottom corner of the screen.
- Enter your current password to confirm the cancellation of any future subscription payments.
In this post
Can I cancel an order from Pandora?
You have the right to cancel your purchase and receive a full refund provided you notify us in writing as set out in (2) below that you are exercising this right of cancellation no later than seven working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods.
Can I cancel a purchase before delivery?
Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you’ll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.
Can I get a refund from Pandora?
Can I still receive a refund, or exchange my PANDORA jewellery? A receipt valid within 30 days of purchase must be presented to receive a full refund. We cannot offer a refund or exchange without a valid receipt.
Does Pandora send a confirmation email?
Within 24 hours of placing your order, you would have received a confirmation via email.
Can I change my order Pandora?
Unfortunately we are unable to amend orders.
You may also use this Withdrawal Form to cancel your purchase (and, if you do so, Pandora will confirm receipt by email).
How do you cancel a subscription?
How to cancel subscriptions on an Android
- Open the Google Play Store app and tap your profile icon in the top-right corner.
- In the Google menu that opens, tap Payments & subscriptions.
- Tap Subscriptions, then find and select the membership that you want to cancel.
- Once its settings page opens, tap Cancel subscription.
Can I cancel an online purchase?
Most companies will post their cancellation policy or a link to it on the order page. As a result, before you cancel, you should read the cancellation policy. Some companies require you to cancel an order within 30 minutes or an hour of placing it. Some companies may allow you 24 hours to cancel an order.
Do I have the right to cancel an online order?
A consumer who has purchased your goods via an online platform has the right to cancel the contract and claim a refund without giving any reason or justification and without incurring any liability (unless exceptions apply) within 14 calendar days of receiving the goods.
Can I cancel a purchase on my credit card?
If you use your credit card to buy something, you have the right to stop the unwanted purchase under the Fair Credit Billing Act, even if you made the purchase online. You can stop payment on any transaction as long as it’s for more than $50 and you live within 100 miles of the place where you bought the item.
How long does a refund take Pandora?
Please note, refunds can take up to 14 days, depending on your bank provider.
What is Pandora’s return policy?
What is your return policy? If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store.
Can you return online orders to Pandora?
What is Pandora’s exchange policy? Items in their unused and original condition purchased from Pandora US Online Store can be exchanged within 30 days of purchase in one of our store locations.
How do you talk to someone at Pandora?
While Pandora does not offer phone support, there are a number of other ways you can contact us with any questions you have: Via email: you can create a message through our help page to contact our User Support team.
How long does it take to get an order confirmation email?
between five and 60 minutes
Order confirmation emails are usually sent between five and 60 minutes after purchase and we’ll talk more about timing later in this guide. The nature of order confirmation emails might seem more mundane than, say, an abandoned cart or a re-engagement email. What’s so exciting about sending a digital receipt?
What happens if you don’t get your confirmation email?
A few reasons this may have happened: You may have typed your email address incorrectly. This would make it impossible for us to send you an email. You have a spam blocker that is prohibiting confirmation emails from being received.
What happens if I don’t pick up my Pandora order?
We are happy to hold your order for three (3) days after placement. After this, it will be automatically cancelled and your jewelry will be returned to store stock. Your credit card will not be charged. If you have an emergency and cannot collect within this window, contact your store to discuss options.
How do I cancel a click and collect order on Pandora?
Unfortunately we are unable to amend or cancel an order once it has been placed. All orders are held for 5 days at our stores once prepared.
Can I exchange my Pandora bracelet for a bigger size?
Items purchased from the Pandora eSTORE (excluding sale items) may be exchanged through the Pandora eSTORE for the same item in a different size only, or for the same size if the original item is faulty. No other exchanges are available through the Pandora eSTORE.
How do I cancel my Pandora subscription on my iPhone?
To cancel your Pandora Subscription, follow these easy steps:
- Go to your iPhone Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen, then tap View Apple ID (you might need to sign in)
- Scroll and tap on Subscriptions.
- Tap on Pandora.
- Tap Cancel Subscription.
Why can’t I cancel a subscription on my iPhone?
You have to go to iTunes & App Store in your iPhone settings. Then click on your Apple ID, and go to subscriptions and you will see the app subscription there. You will be given the option to cancel it. Yeah there is only the renew payment subscription, but no option to cancel !!!