If you wish to cancel your purchase under the Consumer Contracts Regulations, please return the Products to the store that they were collected from no later than 14 days after the date you inform us that you would like to cancel.
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Does Pandora send a confirmation email?
Within 24 hours of placing your order, you would have received a confirmation via email.
How long do click and collect orders take Pandora?
Collection
Products ordered through Click & Collect, that are in stock at the relevant Pandora store, are usually available for collection within 24 hours of you placing your order.
How do I change my Pandora order?
How do I cancel an order? Our goal at Pandora is process and ship orders quickly. Once you have received your confirmation email, the order has already been sent for processing and cannot be adjusted or cancelled. You may return items that are unused and in original condition within 30 days of purchase.
How do I cancel a pickup order on Pandora?
Contact us by email at [email protected], Follow the returns instructions as laid out in the Returns section of this site.
How do you talk to someone at Pandora?
While Pandora does not offer phone support, there are a number of other ways you can contact us with any questions you have: Via email: you can create a message through our help page to contact our User Support team.
Can you call Pandora customer service?
We provide email support 7 days a week, and we’re committed to responding to you as quickly as possible. We do not provide phone support.
What happens if I don’t pick up my Pandora order?
We are happy to hold your order for three (3) days after placement. After this, it will be automatically cancelled and your jewelry will be returned to store stock. Your credit card will not be charged. If you have an emergency and cannot collect within this window, contact your store to discuss options.
Do you get student discount in Pandora?
5% Student Discount at Pandora
For instant access to this discount simply register and verify your student status with Student Beans. It’s free!
Does Pandora accept returns?
What is your return policy? If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store.
Can I return online orders to Pandora store?
Items bought on the Pandora website cannot be returned in store for a refund, but can be exchanged. If you would like to exchange your item online for a different size, please contact our customer service team who can help to arrange this for you.
Can I exchange my Pandora bracelet for a bigger size?
Items purchased from the Pandora eSTORE (excluding sale items) may be exchanged through the Pandora eSTORE for the same item in a different size only, or for the same size if the original item is faulty. No other exchanges are available through the Pandora eSTORE.
Can you return online Pandora orders in store UK?
Gift cards and eGift cards can’t be returned. The Pandora website does not accept returns of products purchased from any Pandora store, shop in shop (concessions) outlet stores, or…
How do I cancel Pandora on my iPhone?
Open the iTunes app on your iPhone. Scroll to the bottom of the screen and tap the Apple ID button. Select View Apple ID. Enter your Apple ID password or authorize with Touch ID.
Tap the Subscriptions button.
- Tap Pandora.
- Press Cancel Subscription.
- Tap Confirm.
How long does it take for Pandora to refund?
If the reason for the return is faulty or damaged goods, PANDORA will cover the shipping costs only if you send the items via UPS. Once your package arrives and the company validates your return, you will receive a confirmation email. You can expect the refund within five days of receiving the email.
How do you cancel your Pandora account?
I want to permanently delete my free Pandora account.
Open the Pandora app and go to your Profile. Tap on the Settings gear in the top right corner and select Account. Tap Delete Account.
Why am I being charged for Pandora?
@PinkLadyDragon If you are seeing an attempted charge for “Google Pandora” on your statement, then that is actually getting processed by Google Play. To further dispute any charges processed by their service, you’ll need to contact their support team directly.
How do I get a refund from Pandora?
Once you’re logged in, find Pandora on the list and select Report. Choose I’d like to request a refund from the list, and hit Select.
Why does Pandora keep telling me someone else is listening?
If you are receiving the message, “Your Pandora Account is currently playing on another device,” or “Someone else is listening,” then more than one device is streaming from your account at the same time.
Is Apple music better than Pandora?
As for the sound quality offered by the mainstream music services, Apple Music is streamed at 256kbps in AAC and for Pandora, its audio quality might be the lowest available among the major streaming music service, even the Premium subscribers’ stream music at only 192Kbps in AAC format.
How do I report a problem to Pandora?
You can report issues on the Pandora Community or by contacting us via email from your mobile device. If you’d like to see an option to report bugs directly within the Pandora app, I would recommend creating a feature request here.